Subject: Ticket Assigned - Conversation with User
From: Splash <[email-masked]>
To: [email-masked]
Date: Tue, 18 Apr 2023 03:54:43 +0000

Hi Mais Hasan,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with User User                    Good morning           07:47 AM, 18th Apr                     User                    Can you please update regarding my order           07:47 AM, 18th Apr                     User                    9427189839           07:47 AM, 18th Apr                   Mais                   Good Morning Dear Customer. Thank you for contacting Splash. My name is Mais. We would be happy to help you.           07:47 AM, 18th Apr                     User                    Supposed to be ready to collect yesterday           07:47 AM, 18th Apr                     User                    But still now no any update.           07:48 AM, 18th Apr                   Mais                   Please be assured as we have now escalated this issue to our store team and they are closely working on this to fix it for you.             07:49 AM, 18th Apr                   Mais                   We will get in touch with you at the soonest we can           07:49 AM, 18th Apr                     User                    What's update now?           07:50 AM, 18th Apr                     User                    What's update now?           07:50 AM, 18th Apr                   Mais                   Kindly note that we will raise the issue to the store team in order to process your order within 24 hours in order to collect it successfully.           07:50 AM, 18th Apr                     User                    Please processed for that... because it's already beyond the promised date and time.           07:51 AM, 18th Apr                   Mais                   Kindly be assured that we will do our best to process the order at the soonest we can           07:52 AM, 18th Apr                     User                    Thanks           07:52 AM, 18th Apr                   Mais                   Is there anything else I can assist you with?           07:52 AM, 18th Apr                   Mais                   It was a pleasure to assist you. Thank you for shopping with Splash.  Have a nice day!           07:54 AM, 18th Apr                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/6101987