Subject: Ticket Assigned - Conversation with User
From: Max <[email-masked]>
To: [email-masked]
Date: Tue, 18 Apr 2023 02:51:16 +0000

Hi Mais Hasan,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with User User                    Hello           06:39 AM, 18th Apr                     User                    I ordered from the App but my mistake i order one item two times           06:40 AM, 18th Apr                     User                    How can I edit on my order           06:40 AM, 18th Apr                     User                    My order number           06:40 AM, 18th Apr                     User                    8427220940           06:40 AM, 18th Apr                   Mais                   Good Morning Dear Customer. Thank you for contacting Max. My name is Mais. We would be happy to help you.           06:45 AM, 18th Apr                   Mais                   We regret to inform you that we are unable to amend on the order after it has been confirmed           06:45 AM, 18th Apr                   Mais                   However you can re
 turn the item you do not want after receiving the order           06:46 AM, 18th Apr                     User                    You mean when I will receive i return it with the driver ??           06:47 AM, 18th Apr                     User                    Or shall i make an return request           06:47 AM, 18th Apr                     User                    or i can return it by coming to any branch ?           06:47 AM, 18th Apr                   Mais                   Please after receiving the item create a return request for the item you do not want and we will collect the item and refund your amount.           06:50 AM, 18th Apr                     User                    Done thank you so much           06:50 AM, 18th Apr                   Mais                   It was a pleasure to assist you. Thank you for shopping with Max.  Have a nice day!           06:51 AM, 18th Apr                                          View conversation in Freshchat https://landmarkgroupser
 vice.freshdesk.com/helpdesk/tickets/6101442