Subject: Ticket Assigned - Conversation with User
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Tue, 18 Apr 2023 02:39:14 +0000

Hi Mais Hasan,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with User User                    Hey           06:10 AM, 18th Apr                     User                    i was waiting from when           06:11 AM, 18th Apr                     User                    you there           06:11 AM, 18th Apr                     User                    just a quick conversation i need           06:11 AM, 18th Apr                     User                    I want to the process of 20% of on above 200 order using QIB card           06:12 AM, 18th Apr                   Mais                   Good Morning Dear Customer. Thank you for contacting Max. This is Mais, I will be happy to serve you today           06:13 AM, 18th Apr                   Mais                   Could you please share your first 6 and last 4 digits of the card?           06:13 AM, 18th Apr                     User                    Ok           06:13 AM, 18th Apr                     User                    4143 9304           06:13 AM, 18th Apr                     User                    these are the first 6 digitd           06:14 AM, 18th Apr                     User                    8873 is the last 4 digits           06:14 AM, 18th Apr                     User                    Whats the problem could you say           06:16 AM, 18th Apr                   Mais                   Could you please share your email?           06:18 AM, 18th Apr                     User                    [email-masked]           06:19 AM, 18th Apr                   Mais                   Please be assured as we have now escalated this issue to our technical team and they are closely working on this to fix it for you.             06:21 AM, 18th Apr                   Mais                   We will get in touch with you at the soonest we can           06:21 AM, 18th Apr                     User                    Whats would ne the solution??           06:22 AM, 18th Apr                     User                    be*           06:22 AM, 18th Apr                     User                    Hey           06:24 AM, 18th Apr                     User                    i might get busy now           06:25 AM, 18th Apr                     User                    Would you please give the solution on QIB payment offef           06:25 AM, 18th Apr                     User                    Offer*           06:26 AM, 18th Apr                   Mais                   Please allow us the time and we will do our best to solve this issue at the soonest we can and to update you accordingly.           06:26 AM, 18th Apr                     User                    ??           06:27 AM, 18th Apr                   Mais                   Please allow us the time and we will do our best to solve this issue at the soonest we can and to update you accordingly.           06:28 AM, 18th Apr                     User                    Ok           06:31 AM, 18th Apr                     User                    please give me update           06:32 AM, 18th Apr                     User                    take your time           06:32 AM, 18th Apr                   Mais                   Is there anything else I can assist you with?           06:32 AM, 18th Apr                     User                    No           06:33 AM, 18th Apr                     User                    I have this problem only           06:33 AM, 18th Apr                     User                    am not getting 20% off on QIB card payment           06:34 AM, 18th Apr                   Mais                   Yes please allow us the time and we will update you as soon as we can           06:35 AM, 18th Apr                   Mais                   It was a pleasure to assist you. Thank you for shopping with Max.  Have a nice day!           06:38 AM, 18th Apr                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/6101385