Subject: Note Added - [#6063890] Conversation withAya?Sanad❤️Rya?Aoun?
From: Max <[email-masked]>
To: [email-masked]
Date: Mon, 17 Apr 2023 10:46:21 +0000 (UTC)

Hi ,    FODEL Support UAE added a note and wants you to have a look.   Ticket URL:  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/6063890    Subject:  Conversation with Aya?Sanad❤️Rya?Aoun?   Requester: Aya    Note Content:   <div dir="ltr">
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<div class="MsoNormal" style="margin-bottom:0.0001pt;line-height:normal;background-image:initial;background-position:initial;background-repeat:initial"><font color="#000000"><span style="font-size:13.3333px"><a class="gmail_plusreply" id="plusReplyChip-2" href="mailto:[email-masked]" rel="noreferrer">@Mohsin Sahi</a> Please provide.<br></span></font></div>
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<div class="MsoNormal" style="margin-bottom:0.0001pt;line-height:normal;background-image:initial;background-position:initial;background-repeat:initial"><font color="#000000"><span style="font-size:13.3333px">Thank you &amp; kind regards,</span></font></div>
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<span style="font-size:10pt;font-family:Arial,sans-serif;color:black"><b>Ritchel Enriquez |</b> </span><span style="font-size:10pt;font-family:Arial,sans-serif;color:black">Customer Support </span>
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<span style="color:rgb(0,0,0);font-family:Arial,sans-serif;font-size:13.3333px">T: +97145571774</span><span style="font-size:10pt;font-family:Arial,sans-serif;color:black"> | </span><span style="color:rgb(0,0,0);font-family:Arial,sans-serif;font-size:13.3333px">M: +971588372854</span><span style="font-size:10pt;font-family:Arial,sans-serif;color:black"> | E: </span><u><span style="font-size:10pt;font-family:Arial,sans-serif;color:rgb(31,78,121)"><a href="mailto:[email-masked]" style="color:rgb(17,85,204)" target="_blank" rel="noreferrer"><span style="color:rgb(31,78,121)">[email-masked]</span></a></span></u>
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<div style="color:rgb(34,34,34)"><div dir="ltr"><div dir="ltr"><div dir="ltr"><div dir="ltr"><div dir="ltr"><div dir="ltr"><div style="color:rgb(136,136,136)"><img src="https://www.fodel.com/assets/images/logo.png" width="200" height="64"></div></div></div></div></div></div></div></div>
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<div>On Sun, Apr 16, 2023 at 12:10 PM Max &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt; wrote:<br>
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<div dir="ltr">Hi Team,<br><br>Problem Statement: POC.<br>Order ID : 9422279129<br>Order date : Mar 26, 2023<br>Tracking id : LM604858414<br>Assistance Required: proof of collection<br><br>Issue Description: As per Hybris the order is picked up on 4/4/23, but the customer denied collecting the order, please confirm if the order was physically available at the collection point or not, and please share with us the ID of the customer's who collected the order.<br><br>Regards,</div>
<div dir="ltr">Mais.</div>
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