Subject: Ticket Assigned - Conversation with User
From: Splash <[email-masked]>
To: [email-masked]
Date: Sun, 16 Apr 2023 10:42:30 +0000

Hi Mais Hasan,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with User User                    HI.Why my order number 9425807524 is cancelled?           02:11 PM, 16th Apr                   Mais                   Good Afternoon Dear customer, Thank you for contacting Centrepoint. I'm Mais. I will be happy to help you.           02:32 PM, 16th Apr                   Mais                   Please give me a minute to check.           02:33 PM, 16th Apr                   Mais                   We sincerely apologize for any inconvenience caused to you.           02:36 PM, 16th Apr                   Mais                   We would like to inform you that our courier partner tried to deliver your order without success.           02:36 PM, 16th Apr                   Mais                   The courier has now sent the items back to the warehouse. Now, we would request you to order these items again from our website.           02:37 PM
 , 16th Apr                   Mais                   As well, we have processed the refund of amount AED 195.00 on 16-4-23 and the amount you paid online will be refunded back to your original payment method within 7- 14 working days.           02:37 PM, 16th Apr                   Mais                   Is there anything else I can assist you with?           02:39 PM, 16th Apr                   Mais                   It was a pleasure to assist you. Thank you for shopping with Splash.  Have a nice day!           02:42 PM, 16th Apr                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/6082267