Subject: Ticket Assigned - Conversation with User
From: Max <[email-masked]>
To: [email-masked]
Date: Sun, 16 Apr 2023 10:39:42 +0000

Hi Mais Hasan,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with User User                    Hello           02:08 PM, 16th Apr                     User                    I have 2 items small and I need 1 or 2 size bigger           02:09 PM, 16th Apr                     User                    !!           02:15 PM, 16th Apr                   Mais                   Good Afternoon Dear customer, Thank you for contacting Max. I'm Mais. I will be happy to help you.           02:33 PM, 16th Apr                   Mais                   We regret to inform you that we do not have online exchange option available at this time, however we can arrange a return process for the items through the online and you will receive the refund and then you can re order the items you wish with your specified size.  Otherwise, you can return the items to the store and you can check with them about their return/exchange policy.           02:33 PM
 , 16th Apr                   Mais                   Is there anything else I can assist you with?           02:36 PM, 16th Apr                   Mais                   It was a pleasure to assist you. Thank you for shopping with Max.  Have a nice day!           02:39 PM, 16th Apr                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/6082228