Subject: Ticket Assigned - Conversation with User
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Sun, 16 Apr 2023 10:29:00 +0000

Hi Mais Hasan,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with User User                    Hi           02:05 PM, 16th Apr                     User                    When can I get my recent order           02:06 PM, 16th Apr                     User                    That's showing processing           02:06 PM, 16th Apr                   Mais                   Good Afternoon Dear Customer. Thank you for contacting Centrepoint. My name is Mais. We would be happy to help you.           02:08 PM, 16th Apr                   Mais                   Could you please share your order number so that I can assist you further?           02:08 PM, 16th Apr                     User                    Just a min           02:09 PM, 16th Apr                     User                    9426761878           02:11 PM, 16th Apr                   Mais                   We regret to inform you that we are unable to cancel the order right 
 now as it is under delivery to the store           02:15 PM, 16th Apr                   Mais                   The order will be automatically cancelled if not collected within 14 days and the amount will be reversed after 7-14 days.           02:15 PM, 16th Apr                   Mais                   Is there anything else I can assist you with?           02:17 PM, 16th Apr                     User                    I dont want to cancel           02:17 PM, 16th Apr                     User                    Is it possible I can get order early           02:18 PM, 16th Apr                   Mais                   Please accept our full apology for this mistake           02:23 PM, 16th Apr                   Mais                   Your order will be ready for collection within 24 hours as a maximum, please allow us the time so that we can do the needful           02:23 PM, 16th Apr                   Mais                   Knowing that you will receive a message when the order will
  be ready for pick up           02:24 PM, 16th Apr                   Mais                   Is there anything else I can assist you with?           02:26 PM, 16th Apr                   Mais                   It was a pleasure to assist you. Thank you for shopping with Centrepoint.  Have a nice day!           02:28 PM, 16th Apr                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/6082108