Subject: Ticket Assigned - Conversation with User
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Sun, 16 Apr 2023 10:07:01 +0000

Hi Mais Hasan,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with User User                    Hello everyone I have just received my order and I need to exchange the size           01:51 PM, 16th Apr                     User                    ?           01:51 PM, 16th Apr                     User                    I called the delivery boy but he said he can't take it           01:52 PM, 16th Apr                     User                    Shall I raise a claim ?           01:52 PM, 16th Apr                   Mais                   Good Afternoon Hanadi, Thank you for contacting Centrepoint, This is Mais, I will be happy to assist you today.           02:02 PM, 16th Apr                   Mais                   We regret to inform you that we do not have online exchange option available at this time, however we can arrange a return process for the items through the online and you will receive the refund and then you can re
  order the items you wish with your specified size.  Otherwise, you can return the items to the store and you can check with them about their return/exchange policy.           02:02 PM, 16th Apr                   Mais                   Is there anything else I can assist you with?           02:04 PM, 16th Apr                   Mais                   It was a pleasure to assist you. Thank you for shopping with Centrepoint  Have a nice day!           02:06 PM, 16th Apr                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/6081877