Subject: Ticket Assigned - Conversation with User
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Sun, 16 Apr 2023 07:09:10 +0000

Hi Mais Hasan,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with User User                    My address is Saudi German Hospital accommodation Dubai, Hessa Street. Block C2.           10:50 AM, 16th Apr                     User                    I have already added this in the order.. I dont understand where is the issue please I need clarification           10:52 AM, 16th Apr                   Mais                   Good Morning Mohamed . Thank you for contacting Centrepoint. My name is Mais. We would be happy to help you.           10:54 AM, 16th Apr                   Mais                   Please accept our full apologies for the inconvenience caused to you and for the delay.           10:54 AM, 16th Apr                   Mais                   Could you please confirm your contact number as well?           10:54 AM, 16th Apr                   Mais                   Hi, I'm not getting a response from you. Are we still connected?           10:58 AM, 16th Apr                   Mais                   I have not received a response from you still, please confirm if we are still connected?           10:59 AM, 16th Apr                     User                    Hello           10:59 AM, 16th Apr                     User                    contact number is 0542464214           11:00 AM, 16th Apr                   Mais                   Please be assured as we have now escalated this issue to our courier team and they are closely working on this to fix it for you.             11:00 AM, 16th Apr                     User                    I need to           11:00 AM, 16th Apr                   Mais                   We will get in touch with you at the soonest we can           11:01 AM, 16th Apr                     User                    make sure that I receive my order by tomorrow as I will be traveling on Tuesday at 12 pm           11:01 AM, 16th Apr                     User                    Thank you           11:02 AM, 16th Apr                     User                    have a nice day           11:02 AM, 16th Apr                   Mais                   Please be assured that we will do our best to solve this issue and deliver your order at the soonest we can           11:03 AM, 16th Apr                   Mais                   Is there anything else I can assist you with?           11:05 AM, 16th Apr                   Mais                   It was a pleasure to assist you. Thank you for shopping with Centrepoint.  Have a nice day!           11:08 AM, 16th Apr                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/6080077