Subject: Ticket Assigned - Conversation with User
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Sun, 16 Apr 2023 06:57:10 +0000

Hi Mais Hasan,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with User User                    dear           10:44 AM, 16th Apr                     User                    my name is lamia and my email in this account is [email-masked]           10:44 AM, 16th Apr                   Mais                   Good Morning Lamia. Thank you for contacting Centrepoint. My name is Mais. We would be happy to help you.           10:45 AM, 16th Apr                     User                    i dont know who's alia           10:45 AM, 16th Apr                     User                    please cancel the order and contact with alia to change the contact number           10:46 AM, 16th Apr                     User                    my phone no.is 92233300 not her           10:46 AM, 16th Apr                   Mais                   Please give me a minute to check.           10:47 AM, 16th Apr                   Mais                   Could you please confirm if this is your email [email-masked]?           10:48 AM, 16th Apr                   Mais                   Hi, I'm not getting a response from you. Are we still connected?           10:49 AM, 16th Apr                     User                    not my e-mail is [email-masked]           10:49 AM, 16th Apr                   Mais                   Could you please confirm that you are receiving messages on your contact number 92233300 for an order which you did not place?           10:50 AM, 16th Apr                     User                    confirm           10:50 AM, 16th Apr                   Mais                   Please be assured as we have now escalated this issue to our concerned team and they are closely working on this to fix it for you.             10:50 AM, 16th Apr                   Mais                   We will get in touch with you with the new updates at the soonest we can           10:50 AM, 16th Apr                     User                    thank you           10:51 AM, 16th Apr                   Mais                   Is there anything else I can assist you with?           10:52 AM, 16th Apr                   Mais                   It was a pleasure to assist you. Thank you for shopping with Centrepoint.  Have a nice day!           10:56 AM, 16th Apr                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/6080004