Subject: Ticket Assigned - Conversation with User
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Sun, 16 Apr 2023 06:45:44 +0000

Hi Mais Hasan,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with User User                    Hello           10:21 AM, 16th Apr                     User                    I want to enquire about my order           10:22 AM, 16th Apr                     User                             10:25 AM, 16th Apr                     User                    Plz check           10:25 AM, 16th Apr                     User                    Plz call me           10:28 AM, 16th Apr                   Mais                   Good Morning Dear customer. Thank you for contacting Centrepoint. My name is Mais. We would be happy to help you.           10:37 AM, 16th Apr                   Mais                   Please give me a minute to check.           10:37 AM, 16th Apr                   Mais                   We have checked and we found that an order number 9427019318 has been created on Apr 16, 2023. Please note that your order is still un
 der verification and we will contact you to confirm if it has been successfully processed or canceled due to technical errors or problems in the payment process.           10:40 AM, 16th Apr                   Mais                   We kindly ask you to wait 24 hours to be contacted and notified of the status of your order.           10:40 AM, 16th Apr                   Mais                   Is there anything else I can assist you with?           10:41 AM, 16th Apr                     User                    Ok thanks mais           10:42 AM, 16th Apr                     User                    Will wait as advised           10:42 AM, 16th Apr                     User                    So far the payment has not been processee feom my card           10:42 AM, 16th Apr                   Mais                   Not yet, and we will update you regarding your order status within 24 hours as a maximum.           10:44 AM, 16th Apr                     User                    Ok           
 10:44 AM, 16th Apr                   Mais                   It was a pleasure to assist you. Thank you for shopping with Centrepoint.  Have a nice day!           10:45 AM, 16th Apr                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/6079934