Subject: Ticket Assigned - Conversation with User
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Sun, 16 Apr 2023 04:54:02 +0000

Hi Mais Hasan,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with User User                    Hi           08:44 AM, 16th Apr                   Mais                   Good Morning Dear Customer. Thank you for contacting Centrepoint. My name is Mais. We would be happy to help you.           08:44 AM, 16th Apr                     User                    Hi Mais           08:45 AM, 16th Apr                     User                    Weve shipped your order 9426450889 for Solid Full Length Knitted Jogg... +1item(s) to Emco Express Laundry - FODEL  Inside MM Towers, Ground Floor, Al Maktoum Road, Near Diera Suites Hotel, Riggat Al Buteen, Dubai. Expect arrival by 16-04-2023. Track it: https://centrepoint.app.link/3dT9yBUeZyb           08:46 AM, 16th Apr                     User                    Could you please update this one           08:47 AM, 16th Apr                   Mais                   Sorry for this delay, could you please confirm your contact number?           08:47 AM, 16th Apr                     User                    0555075328           08:48 AM, 16th Apr                   Mais                   Could you please confirm if you have received any code?           08:48 AM, 16th Apr                     User                    From Fodel right?.           08:48 AM, 16th Apr                   Mais                   Yes exactly           08:48 AM, 16th Apr                     User                    not yet received           08:49 AM, 16th Apr                   Mais                   Please be assured as we have now escalated this issue to our courier team and they are closely working on this to fix it for you.             08:49 AM, 16th Apr                   Mais                   We will get in touch with you at the soonest we can           08:49 AM, 16th Apr                     User                    Plz make it today it self. Because I am flying tomorrow.           08:50 AM, 16th Apr                   Mais                   Please be assured that we will do our best.           08:51 AM, 16th Apr                     User                    I can collect it in the evening           08:51 AM, 16th Apr                   Mais                   We will do our best to process the order at the soonest we can, just please allow us the time so that we can do the needful.           08:52 AM, 16th Apr                     User                    Thanks           08:52 AM, 16th Apr                   Mais                   Is there anything else I can assist you with?           08:52 AM, 16th Apr                   Mais                   It was a pleasure to assist you. Thank you for shopping with Centrepoint.  Have a nice day!           08:53 AM, 16th Apr                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/6079312