Subject: Ticket Assigned - Conversation with User
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Sun, 16 Apr 2023 03:30:59 +0000

Hi Mais Hasan,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with User User                    Heyy           07:21 AM, 16th Apr                     User                    I need some information abt my refund           07:21 AM, 16th Apr                     User                    Can i transfer my refund to credit           07:21 AM, 16th Apr                   Mais                   Good Morning Dear customer. Thank you for contacting Centrepoint. My name is Mais. We would be happy to help you.           07:21 AM, 16th Apr                   Mais                   Could you please share your order number so that I can assist you further?           07:21 AM, 16th Apr                     User                    7826220310           07:22 AM, 16th Apr                   Mais                   We would like to inform you that the amount will be refunded to the same card which you paid from, and we are unable to change it after i
 t has been confirmed.           07:24 AM, 16th Apr                     User                    Ohh oky so now i can't transfer to my credit           07:24 AM, 16th Apr                     User                    How long will it take to get the refund           07:25 AM, 16th Apr                     User                    Can i know the exact refund amount           07:25 AM, 16th Apr                   Mais                   We would like to inform you that your product will take 2 - 3 business days to reach our warehouse and it will take us 2 - 3 business days from the time we receive your return to conduct a quality check and issue your refund.           07:26 AM, 16th Apr                   Mais                   Once the refund is processed the amount you paid online will be refunded back to your original payment method within 7-14 working days.           07:26 AM, 16th Apr                   Mais                   As well, please note that the exact refund amount is: 17.05 BHD 
           07:26 AM, 16th Apr                     User                    Ohh oky thanks           07:27 AM, 16th Apr                   Mais                   Is there anything else I can assist you with?           07:27 AM, 16th Apr                   Mais                   It was a pleasure to assist you. Thank you for shopping with Centrepoint.  Have a nice day!           07:30 AM, 16th Apr                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/6078660