Subject: Ticket Assigned - Conversation with User
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Sun, 16 Apr 2023 03:04:11 +0000

Hi Mais Hasan,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with User User                    How to exchange the product which I have purchased??           06:56 AM, 16th Apr                   Mais                   Good Morning Dear customer. Thank you for contacting Centrepoint. My name is Mais. We would be happy to help you.           06:57 AM, 16th Apr                   Mais                   We regret to inform you that we do not have online exchange option available at this time, however we can arrange a return process for the items through the online and you will receive the refund and then you can re order the items you wish. Otherwise, you can return the items to the store and you can check with them about their return/exchange policy.           06:57 AM, 16th Apr                     User                    I need to cancel my return request!!!           06:58 AM, 16th Apr                   Mais                   Y
 es please, share with me the order number           06:58 AM, 16th Apr                     User                    9426548469           06:59 AM, 16th Apr                   Mais                   We would like to inform  you that we have canceled the online return request           07:01 AM, 16th Apr                     User                    Can I exchange this product from the store???           07:01 AM, 16th Apr                   Mais                   Please check with the store team regarding the exchange           07:01 AM, 16th Apr                     User                    Thank you           07:01 AM, 16th Apr                   Mais                   Is there anything else I can assist you with?           07:02 AM, 16th Apr                   Mais                   It was a pleasure to assist you. Thank you for shopping with Centrepoint.  Have a nice day!           07:03 AM, 16th Apr                                          View conversation in Freshchat https://landmarkg
 roupservice.freshdesk.com/helpdesk/tickets/6078548