Subject: Ticket Assigned - Conversation with User
From: Splash <[email-masked]>
To: [email-masked]
Date: Sun, 16 Apr 2023 02:51:26 +0000

Hi Mais Hasan,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with User User                    Hi good morning           06:44 AM, 16th Apr                   Mais                   Good Morning Dear customer. Thank you for contacting Splash. My name is Mais. We would be happy to help you.           06:45 AM, 16th Apr                     User                    I haven’t received my order yet, I called customer service yesterday and they told it will reach yesterday itself but didn’t. This has happed a lot of times with your delivery service.           06:46 AM, 16th Apr                     User                    can you please tell me when will I receive my order?           06:47 AM, 16th Apr                   Mais                   Could you please share your order number so that I can assist you further?           06:47 AM, 16th Apr                     User                    9426324574           06:48 AM, 16th Apr                   Mais                   We can understand your frustration here. Please be assured as we have escalated this issue to our courier team. Our team is working on it. Once we will get any update we will get back to you.           06:48 AM, 16th Apr                   Mais                   Kindly note that this is your complaint number 6070828, and we will do our best to solve this issue at the soonest we can.           06:49 AM, 16th Apr                     User                    Ok thank you           06:50 AM, 16th Apr                   Mais                   Is there anything else I can assist you with?           06:50 AM, 16th Apr                     User                    nothing else ,thanks           06:50 AM, 16th Apr                   Mais                   It was a pleasure to assist you. Thank you for shopping with Splash.  Have a nice day!           06:50 AM, 16th Apr                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/6078518