Subject: Ticket Assigned - Conversation with User
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Sat, 15 Apr 2023 05:09:36 +0000

Hi Mais Hasan,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with User User                    I need number please           08:56 AM, 15th Apr                     User                    To call the customer service           08:57 AM, 15th Apr                   Mais                   Good Morning Dear customer. Thank you for contacting Centrepoint. My name is Mais. We would be happy to help you.           08:57 AM, 15th Apr                   Mais                   Kindly note that you can contact on 8006927           08:57 AM, 15th Apr                     User                    Dear  I bought products from you online but is defective           08:59 AM, 15th Apr                   Mais                   Please accept our full apologies for the inconvenience caused to you. This is definitely not the experience we wish you had when shopping on our website.           09:00 AM, 15th Apr                     User                    The foundation caused for me skin allergy           09:01 AM, 15th Apr                     User                    What i will do           09:01 AM, 15th Apr                   Mais                   Please share with us the order number and the name of the item as it is on the site.           09:02 AM, 15th Apr                     User                    Ok           09:02 AM, 15th Apr                     User                             09:04 AM, 15th Apr                     User                    Bourjois foundation           09:04 AM, 15th Apr                   Mais                   Please be assured as we have now escalated this issue to our concerned team and they are closely working on this to fix it for you.             09:06 AM, 15th Apr                   Mais                   We will get in touch with you at the soonest we can.           09:06 AM, 15th Apr                     User                    When I bought it, it was very hot and bubbled. This indicates that it has been under the sun for a very long time           09:06 AM, 15th Apr                   Mais                   Please allow us the time, we will check with our team and get back to you at the soonest through your email.           09:07 AM, 15th Apr                     User                    Ok but i need to exchange with same item           09:08 AM, 15th Apr                     User                    Thank you           09:08 AM, 15th Apr                   Mais                   We will check and update you accordingly.           09:08 AM, 15th Apr                   Mais                   Is there anything else I can assist you with?           09:08 AM, 15th Apr                     User                    No thank you           09:08 AM, 15th Apr                   Mais                   It was a pleasure to assist you. Thank you for shopping with Centrepoint.  Have a nice day!           09:09 AM, 15th Apr                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/6069112