Subject: Ticket Assigned - Conversation with User
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Sat, 15 Apr 2023 02:31:31 +0000

Hi Mais Hasan,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with User User                    I asked for return item now more than one week no one come to collect it           06:17 AM, 15th Apr                   Mais                   Good Morning Dear customer. Thank you for contacting Centrepoint. My name is Mais. We would be happy to help you.           06:19 AM, 15th Apr                   Mais                   Please accept our full apologies for the inconvenience caused to you and for the delay.           06:19 AM, 15th Apr                   Mais                   Could you please share your order number so that I can assist you further?           06:19 AM, 15th Apr                   Mais                   Hi, I'm not getting a response from you. Are we still connected?           06:20 AM, 15th Apr                     User                    Order#9424569115           06:20 AM, 15th Apr                     User                    ???           06:21 AM, 15th Apr                     User                    Hello           06:23 AM, 15th Apr                   Mais                   Sorry for this delay, could you please confirm your contact number and your address?           06:23 AM, 15th Apr                     User                    0555597767           06:24 AM, 15th Apr                     User                    alain Alyahar           06:24 AM, 15th Apr                   Mais                   Please be assured as we have now escalated this issue to our courier team and they are closely working on this to fix it for you.             06:26 AM, 15th Apr                   Mais                   We will get in touch with you at the soonest we can           06:26 AM, 15th Apr                     User                    Thanks           06:28 AM, 15th Apr                   Mais                   Is there anything else I can assist you with?           06:29 AM, 15th Apr                   Mais                   It was a pleasure to assist you. Thank you for shopping with Centrepoint.  Have a nice day!           06:31 AM, 15th Apr                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/6068676