Subject: Ticket Assigned - Conversation with AB
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Fri, 14 Apr 2023 11:36:23 +0000

Hi Mais Hasan,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with AB AB                    Hello I made an order and the NBK cards offer was not applied           02:52 PM, 14th Apr                     AB                             02:52 PM, 14th Apr                   Mais                   Dear customer, Good Afternoon. Thank you for contacting Centrepoint. My name is Mais. We would be happy to help you.           03:16 PM, 14th Apr                   Mais                   Please share with us the first 6 digits and the last 4 digits from your card number.           03:16 PM, 14th Apr                     AB                    I will           03:18 PM, 14th Apr                     AB                    464452... 2827           03:19 PM, 14th Apr                   Mais                   Could you please share with us your email?           03:21 PM, 14th Apr                   Mais                   Hi, I'm not getting a response from you. Are we still connected?           03:23 PM, 14th Apr                   Mais                   Hi, I'm not getting a response from you. Are we still connected?           03:25 PM, 14th Apr                     AB                    Yes           03:26 PM, 14th Apr                     AB                    [email-masked]           03:26 PM, 14th Apr                   Mais                   Please be assured as we have now escalated this issue to our technical team and they are closely working on this to fix it for you.             03:30 PM, 14th Apr                   Mais                   We will get in touch with you at the soonest we can           03:30 PM, 14th Apr                     AB                    Thanks           03:31 PM, 14th Apr                     AB                    I need feedback           03:31 PM, 14th Apr                   Mais                   We will do the needful as soon as we can           03:34 PM, 14th Apr                   Mais                   Is there anything else I can assist you with?           03:34 PM, 14th Apr                     AB                    Thanks will you contact me back           03:34 PM, 14th Apr                   Mais                   Sure, through your email.           03:34 PM, 14th Apr                     AB                    Thanks           03:36 PM, 14th Apr                   Mais                   It was a pleasure to assist you. Thank you for shopping with Centrepoint.  Have a nice day!           03:36 PM, 14th Apr                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/6063893