Subject: Ticket Assigned - Conversation with User
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Fri, 14 Apr 2023 11:35:44 +0000

Hi Mais Hasan,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with User User                    Hello i have asked for a return item and i want to exchange another size at same time           03:16 PM, 14th Apr                   Mais                   Dear customer, Good Afternoon. Thank you for contacting Centrepoint. My name is Mais. We would be happy to help you.           03:19 PM, 14th Apr                   Mais                   We regret to inform you that we do not have online exchange option available at this time, however we can arrange a return process for the items through the online and you will receive the refund and then you can re order the items you wish with your specified size.  Otherwise, you can return the items to the store and you can check with them about their return/exchange policy.           03:19 PM, 14th Apr                     User                    Ok can u just cancel my return request         
   03:20 PM, 14th Apr                     User                    Hello please cancel my return request           03:23 PM, 14th Apr                   Mais                   Could you please share your order number so that I can assist you further?           03:25 PM, 14th Apr                     User                             03:27 PM, 14th Apr                     User                    Please reply faster i am waiting           03:30 PM, 14th Apr                     User                    I sent u screenshot of the order number           03:31 PM, 14th Apr                   Mais                   We have canceled the online return request.           03:32 PM, 14th Apr                     User                    Thank you so much           03:33 PM, 14th Apr                   Mais                   Is there anything else I can assist you with?           03:34 PM, 14th Apr                   Mais                   It was a pleasure to assist you. Thank you for shopping with Centre
 point.  Have a nice day!           03:35 PM, 14th Apr                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/6063888