Subject: Ticket Assigned - Conversation with Saif
From: Max <[email-masked]>
To: [email-masked]
Date: Fri, 14 Apr 2023 11:34:48 +0000

Hi Mais Hasan,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with Saif Saif                    Hello           03:06 PM, 14th Apr                     Saif                    I received the order today, I want to change the sizes of some items           03:06 PM, 14th Apr                     Saif                    Please support           03:07 PM, 14th Apr                   Mais                   Hi Saif, Good Afternoon. Thank you for contacting Max. My name is Mais. We would be happy to help you.           03:28 PM, 14th Apr                   Mais                   We regret to inform you that we do not have online exchange option available at this time, however we can arrange a return process for the items through the online and you will receive the refund and then you can re order the items you wish with your specified size.  Otherwise, you can return the items to the store and you can check with them about their return/e
 xchange policy.           03:28 PM, 14th Apr                   Mais                   Is there anything else I can assist you with?           03:31 PM, 14th Apr                     Saif                    Thank you so much           03:31 PM, 14th Apr                     Saif                    I will visit the store and I will ask if they can exchange from there           03:32 PM, 14th Apr                   Mais                   It was a pleasure to assist you. Thank you for shopping with Max.  Have a nice day!           03:34 PM, 14th Apr                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/6063882