Subject: New Reply Received - Conversation with Zamzam Irshad
From: Max <[email-masked]>
To: [email-masked]
Date: Fri, 14 Apr 2023 11:08:12 +0000

Hi Mais Hasan,  The customer has responded to the ticket.  Conversation with Zamzam Irshad  Ticket comment <div dir="ltr">
<div></div>
<div>
<div dir="ltr">Hi yes i have received my order thank u</div>
<div id="ms-outlook-mobile-signature">
<div>
<br>
</div>
Sent from <a href="https://aka.ms/o0ukef" rel="noreferrer">Outlook for iOS</a>
</div>
</div>
</div>
<hr style="display:inline-block;width:98%">
<div id="divRplyFwdMsg" dir="ltr"><font style="font-size:11pt" color="#000000"><b></b></font></div>
<div class="freshdesk_quote"><blockquote class="freshdesk_quote">
<div>From: Max &lt;[email-masked]&gt;<br>
<b>Sent:</b> Friday, April 14, 2023 12:19:56 PM<br>
<b>To:</b> [email-masked] &lt;[email-masked]&gt;<br>
<b>Subject:</b> Conversation with Zamzam Irshad
</div>
<div> </div>

<div>
<div style="font-size:14px">
<div dir="ltr">Dear Customer,</div>
<div dir="ltr">This email concerns your Customer Service case # 6035345</div>
<div dir="ltr">I am following up on our email from 1 day back (mentioned below). We've not heard from you in 1 day. I request you to please provide us information requested in the trailing email below for us to help us resolve your query.</div>
<div dir="ltr">We request you to kindly reply within next 24 hours, as the support case request will be automatically considered resolved and be closed.</div>
<div dir="ltr">Looking forward to your response.</div>
<div dir="ltr">
<br>
</div>
<div dir="rtl">عميلنا العزيز,<br>
<br>
تتعلق هذه الرسالة الإلكترونية بحالة خدمة العملاء الخاصة بك # 6035345<br>
<br>
نحن نقوم بمتابعة بريدنا الإلكتروني منذ يوم (المذكور أدناه). لم نسمع منك خلال اليوم السابق. نطلب منكم تزويدنا بالمعلومات المطلوبة في البريد الإلكتروني التالي أدناه لمساعدتنا في حل استفسارك.<br>
<br>
نطلب منك التفضل بالرد خلال 24 ساعة القادمة ، أو سيتم إغلاق الطلب بشكل تلقائي واعتبار أن القضية قد تم حلها.<br>
<br>
نتطلع الى ردكم.</div>
<div dir="ltr">
<span>-</span>——</div>
<div dir="ltr">Mais Hasan : </div>
<div style="font-size:14px">
<div dir="ltr">
<div dir="ltr">Hi Zamzam,<br>
<br>
Thank you for reaching out to Max.<br>
<br>
We sincerely apologize for any inconvenience caused and for the delay.<br>
<br>
We would like to inform you that after checking your order 9425496687, and according to the information available to us, it turns that your order was successfully delivered on ​12-4-23, so could you please confirm if you have received the items?<br>
<br>
Once again please accept our full apology for the delay.<br>
<br>
We are looking forward to hear from you soon. Thank you for your help!<br>
<br>
</div>
</div>
<div dir="ltr" style="margin-top:0px; margin-bottom:1rem; box-sizing:border-box">
Thank You,<br style="box-sizing:border-box">
<span style="color:rgb(0,0,0)">Max </span>Support Team.</div>
</div>
<div></div>
<div>
<br>
</div>
<br>

</div>
</div>
</blockquote></div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/6035345