Subject: Ticket Assigned - Conversation with Mufeed
From: Max <[email-masked]>
To: [email-masked]
Date: Fri, 14 Apr 2023 05:24:11 +0000

Hi Mais Hasan,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with Mufeed Mufeed                    Hello           09:07 AM, 14th Apr                   Mais                   Hi Mufeed, Good Morning. Thank you for contacting Max. My name is Mais. We would be happy to help you.           09:09 AM, 14th Apr                     Mufeed                    Hi           09:10 AM, 14th Apr                     Mufeed                             09:10 AM, 14th Apr                     Mufeed                    I think I ordered the product on 11april           09:10 AM, 14th Apr                     Mufeed                    Not yet received           09:10 AM, 14th Apr                     Mufeed                    Already 2 days passed           09:10 AM, 14th Apr                     Mufeed                    It's showing delivery attempted and they take it back           09:11 AM, 14th Apr                     Mufeed                    But I didn't received even one call           09:11 AM, 14th Apr                     Mufeed                    This is how you are treating customers           09:11 AM, 14th Apr                     Mufeed                    You are offering fake next day delivery           09:11 AM, 14th Apr                     Mufeed                    My colleague who ordered product on 12th received the delivery on 13th           09:13 AM, 14th Apr                     Mufeed                    I also ordered to same delivery address           09:13 AM, 14th Apr                     Mufeed                    They called him and deliver the product           09:13 AM, 14th Apr                     Mufeed                    I and him paid money           09:13 AM, 14th Apr                     Mufeed                    Then why this...           09:13 AM, 14th Apr                     Mufeed                    Help           09:13 AM, 14th Apr                     Mufeed                    Hello           09:13 AM, 14th Apr                     Mufeed                    Are you theree           09:13 AM, 14th Apr                   Mais                   Please accept our full apologies for the inconvenience caused to you. This is definitely not the experience we wish you had when shopping on our website.           09:14 AM, 14th Apr                   Mais                   Please give me a minute to check.           09:14 AM, 14th Apr                     Mufeed                    Ok           09:15 AM, 14th Apr                     Mufeed                    If they are delivering today           09:15 AM, 14th Apr                     Mufeed                    They have to deliver before 4pm           09:15 AM, 14th Apr                     Mufeed                    Otherwise cancel it           09:15 AM, 14th Apr                     Mufeed                    I will not accept after that           09:15 AM, 14th Apr                   Mais                   Could you please confirm your contact number and your address?           09:17 AM, 14th Apr                     Mufeed                    Ok           09:18 AM, 14th Apr                     Mufeed                             09:19 AM, 14th Apr                   Mais                   Please be assured as we have now escalated this issue to our courier team and they are closely working on this to fix it for you.             09:21 AM, 14th Apr                   Mais                   We will get in touch with you at the soonest we can           09:21 AM, 14th Apr                     Mufeed                    Ok           09:21 AM, 14th Apr                   Mais                   Is there anything else I can assist you with?           09:22 AM, 14th Apr                   Mais                   It was a pleasure to assist you. Thank you for shopping with Max.  Have a nice day!           09:23 AM, 14th Apr                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/6061754