Subject: Ticket Assigned - Conversation with Zehra
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Fri, 14 Apr 2023 05:04:04 +0000

Hi Mais Hasan,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with Zehra Zehra                    Bot:  Hi, welcome to Centrepoint Stores ?مرحبًا بك في متاجر سنتربوينت Bot:  Hi Zehra, what do you need help with? Customer:  ? Order Status Bot:  Please enter your order number to continue. Customer:  9426259852 Bot:    Your order is on the way?    Track your order here: https://www.fareye.co/track.html?com_code=lmc&pm_Id=622&track_page_version=v2&thex=ffffff&only_latest=false&tracking_number=FC041423000352     You can also easily track your order from My Account > Order History.   Bot:  Before you go, would you like to rate our Customer Service [Customer Feedback: Before you go, would you like to rate our Customer Service - Extremely Dissatisfied] Bot:  Would you like to ? Customer:  Talk to Agent            08:52 AM, 14th Apr                   Mais                   Hi Zehra, Good Morning. Thank you for contacting Centrepoint. My name is Mais. We would be happy to help you.           08:53 AM, 14th Apr                   Mais                   We can see that you have contacted us regarding your order 9426259852           08:53 AM, 14th Apr                   Mais                   We have checked for you and found via your order tracking number that your order 9426259852 has been out for delivery on 14-4-23, and we hope it will be delivered to you as soon as possible.           08:54 AM, 14th Apr                   Mais                   Knowing that you will be contacted by the courier before delivering the order, so please keep your contact number active so that we can deliver your items as soon as we can.           08:54 AM, 14th Apr                     Zehra                    Hi           08:55 AM, 14th Apr                     Zehra                    I want to request that can i receive my order after 10 am?           08:55 AM, 14th Apr                     Zehra                    Because no one is there to receive it           08:56 AM, 14th Apr                   Mais                   Please note that you will be contacted by the courier before delivering the order, so please arrange with him to deliver the items at your specified time.           08:56 AM, 14th Apr                     Zehra                    What if he didn't contact me           08:57 AM, 14th Apr                   Mais                   Please be assured that the courier will contact you, as well he will attempt many times to deliver your order successfully.           09:00 AM, 14th Apr                   Mais                   Is there anything else I can assist you with?           09:02 AM, 14th Apr                   Mais                   It was a pleasure to assist you. Thank you for shopping with Centrepoint.  Have a nice day!           09:03 AM, 14th Apr                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/6061716