Subject: Ticket Assigned - Conversation with Aya
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Fri, 14 Apr 2023 04:58:56 +0000

Hi Mais Hasan,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with Aya Aya                    Bot:  Hi, welcome to Centrepoint Stores ?مرحبًا بك في متاجر سنتربوينت Bot:  Hi Aya, what do you need help with? Customer:  ? Order Status Bot:  Please enter your order number to continue. Customer:  I’m 9424421151 Bot:  Sorry, this order number seems invalid. ?  Please check your order confirmation email or SMS for the correct order number. Bot:  Would you like to proceed? Customer:  Continue Bot:  Please enter your order number to continue. Customer:  9424421151 Bot:    Your order is on the way?    Track your order here:      You can also easily track your order from My Account > Order History.   Bot:  Before you go, would you like to rate our Customer Service [Customer Feedback: Before you go, would you like to rate our Customer Service - Extremely Dissatisfied] Bot:  Would you like to ? Customer:  Talk to Agent Bot:  Please enter your Email address Customer:  [email-masked] Bot:  Please enter your Phone number Customer:  0507821678            08:49 AM, 14th Apr                   Mais                   Hi Aya, Good Morning. Thank you for contacting Centrepoint. My name is Mais. We would be happy to help you.           08:50 AM, 14th Apr                   Mais                   We can see that you have contacted us regarding your order 9424421151           08:50 AM, 14th Apr                   Mais                   Please be assured as we have now escalated this issue to our concerned team and they are closely working on this to fix it for you.             08:53 AM, 14th Apr                   Mais                   We will get in touch with you at the soonest we can.           08:53 AM, 14th Apr                   Mais                   Is there anything else I can assist you with?           08:55 AM, 14th Apr                   Mais                   It was a pleasure to assist you. Thank you for shopping with Centrepoint.  Have a nice day!           08:58 AM, 14th Apr                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/6061705