Subject: Ticket Assigned - Conversation with Punit
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Fri, 14 Apr 2023 04:23:30 +0000

Hi Mais Hasan,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with Punit Punit                    Hlo           08:11 AM, 14th Apr                     Punit                    Are you there           08:11 AM, 14th Apr                   Mais                   Good Morning Dear Customer. Thank you for contacting Centrepoint. My name is Mais. We would be happy to help you.           08:14 AM, 14th Apr                   Mais                   Hi, I'm not getting a response from you. Are we still connected?           08:16 AM, 14th Apr                     Punit                    I am trying to place an order with NBK debit card, can I avail 10% discount           08:16 AM, 14th Apr                   Mais                   We kindly ask you to please share with us the first 6 numbers and the last 4 numbers of your card so that we can check for you further.           08:17 AM, 14th Apr                     Punit                    464452******5882           08:18 AM, 14th Apr                   Mais                   Could you please share with us your email?           08:19 AM, 14th Apr                     Punit                    [email-masked]           08:19 AM, 14th Apr                   Mais                   Please be assured as we have now escalated this issue to our technical team and they are closely working on this to fix it for you.             08:19 AM, 14th Apr                   Mais                   We will get in touch with you at the soonest           08:19 AM, 14th Apr                     Punit                    Ok           08:19 AM, 14th Apr                   Mais                   Could you please share with us screenshot if it is possible?           08:20 AM, 14th Apr                     Punit                    Screenshot of what           08:20 AM, 14th Apr                     Punit                    It is taking me to knet only, not able to use debit card           08:20 AM, 14th Apr                     Punit                    And not accepting debit card in credit card category as new card           08:21 AM, 14th Apr                   Mais                   We will check with our team and get back to you at the soonest           08:22 AM, 14th Apr                     Punit                    Ok           08:22 AM, 14th Apr                   Mais                   Is there anything else I can assist you with?           08:22 AM, 14th Apr                     Punit                    No sir           08:23 AM, 14th Apr                   Mais                   It was a pleasure to assist you. Thank you for shopping with Centrepoint.  Have a nice day!           08:23 AM, 14th Apr                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/6061638