Subject: Ticket Assigned - Conversation with Hi
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Fri, 14 Apr 2023 04:10:34 +0000

Hi Mais Hasan,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with Hi Hi                    Bot:  Hi, welcome to Centrepoint Stores ?مرحبًا بك في متاجر سنتربوينت Bot:  Hi hi, what do you need help with? Customer:  ? Order Status Bot:  Please enter your order number to continue. Customer:  9425841486 Bot:    Your order is on the way?    Track your order here: https://www.fareye.co/track.html?com_code=lmc&pm_Id=622&track_page_version=v2&thex=ffffff&only_latest=false&tracking_number=FP041223001945     You can also easily track your order from My Account > Order History.   Bot:  Before you go, would you like to rate our Customer Service [Customer Feedback: Before you go, would you like to rate our Customer Service - Extremely Dissatisfied] Bot:  Would you like to ? Customer:  Talk to Agent            07:55 AM, 14th Apr                     Hi                    ok           07:55 AM, 14th Apr                     Hi                    hi           07:55 AM, 14th Apr                     Hi                    why i cant get my order on the time ? this is not acceptable           07:56 AM, 14th Apr                     Hi                    everyday new story by your courier           07:57 AM, 14th Apr                   Mais                   Hi Mohamed, Good Morning. Thank you for contacting Centrepoint. My name is Mais. We would be happy to help you.           07:57 AM, 14th Apr                   Mais                   Please accept our full apologies for the inconvenience caused to you. This is definitely not the experience we wish you had when shopping on our website.           07:57 AM, 14th Apr                     Hi                    let your courier call me  or cancel the order           07:57 AM, 14th Apr                   Mais                   Could you please confirm your contact number and your address?           07:57 AM, 14th Apr                     Hi                    0581814606           07:58 AM, 14th Apr                     Hi                    shekh zayed road - umm alshaif - near rak ceramic building - construction site.           07:58 AM, 14th Apr                     Hi                    let them call me !at least           07:59 AM, 14th Apr                   Mais                   Please be assured as we have now escalated this issue to our courier team and they are closely working on this to fix it for you.             07:59 AM, 14th Apr                   Mais                   We will get in touch with you and deliver your order as soon as we can.           07:59 AM, 14th Apr                     Hi                    will see ,           08:00 AM, 14th Apr                   Mais                   We thank your patience and understanding.           08:00 AM, 14th Apr                   Mais                   Is there anything else I can assist you with?           08:00 AM, 14th Apr                     Hi                             08:01 AM, 14th Apr                     Hi                    i didnt request to change the location !           08:01 AM, 14th Apr                   Mais                   We will share your details with the courier in order to deliver your items to your specified location and to be contacted on your contact number as soon as possible, please allow us the time so that we can do the needful           08:06 AM, 14th Apr                   Mais                   It was a pleasure to assist you. Thank you for shopping with Centrepoint.  Have a nice day!           08:10 AM, 14th Apr                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/6061607