Subject: Ticket Assigned - Conversation with Guest
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Fri, 14 Apr 2023 03:06:51 +0000

Hi Mais Hasan,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with Guest Guest                    Hi           06:54 AM, 14th Apr                   Centrepoint UAE whatsapp bot                    Hello, welcome to Centrepoint!?   مرحبًا بك في سنتربوينت            06:54 AM, 14th Apr                   Centrepoint UAE whatsapp bot                    Hello Guest , what can we help you with today?  ??   لتغيير لغة المحادثة للعربية ، اكتب عربي            06:54 AM, 14th Apr                     Guest                    � Returns Process           06:55 AM, 14th Apr                   Centrepoint UAE whatsapp bot                    Want to return something?   No problem. ? You can do it in 3 easy ways:   1. Request a return online. Simply go to order history in My Account.   2. Drop into one of our nearest stores and hand over your return.   3. Or call us on 8006927 and our team will arrange a return pickup.   For more details, check out  Returns Process under Help Centre.            06:55 AM, 14th Apr                   Centrepoint UAE whatsapp bot                   Before you go, let me know if I helped you with your query ?           06:55 AM, 14th Apr                     Guest                    No           06:55 AM, 14th Apr                   Centrepoint UAE whatsapp bot                   Would you like to ??           06:55 AM, 14th Apr                     Guest                    Talk to Agent           06:55 AM, 14th Apr                   Centrepoint UAE whatsapp bot                   Please enter your email address           06:55 AM, 14th Apr                     Guest                    [email-masked]           06:55 AM, 14th Apr                   Centrepoint UAE whatsapp bot                   Please wait, our agent will be with you shortly. Thanks           06:55 AM, 14th Apr                   Mais                   Good Morning Dear Customer. Thank you for contacting Centrepoint. My name is Mais. We would be happy to help you.           06:56 AM, 14th Apr                     Guest                    I would like to change the address           06:57 AM, 14th Apr                     Guest                    For return           06:57 AM, 14th Apr                   Mais                   Yes please share with us the new details.           06:58 AM, 14th Apr                     Guest                    202, Al Nahda Building, Al waha street, Near Union Corp, Salama, UAQ           06:59 AM, 14th Apr                   Mais                   Could you please confirm your contact number as well?           07:00 AM, 14th Apr                     Guest                    0552141030           07:00 AM, 14th Apr                   Mais                   Please be assured as we have now escalated this issue to our courier team and they are closely working on this to fix it for you.             07:03 AM, 14th Apr                   Mais                   We will get in touch with you at the soonest we can.           07:03 AM, 14th Apr                   Mais                   Is there anything else I can assist you with?           07:05 AM, 14th Apr                   Mais                   It was a pleasure to assist you. Thank you for shopping with Centrepoint.  Have a nice day!           07:06 AM, 14th Apr                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/6061462