Subject: Ticket Assigned - Conversation with Jassim
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Thu, 13 Apr 2023 11:05:24 +0000

Hi Mais Hasan,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with Jassim Jassim                    Bot:  Hi, welcome to Centrepoint Stores ?مرحبًا بك في متاجر سنتربوينت Bot:  Hi Jassim, what do you need help with? Customer:  ? Order Status Bot:  Please enter your order number to continue. Customer:  9425886817 Bot:    It's almost yours! ? Your order will soon be ready for collection.   We'll let you know when you can pick it up.  Bot:  Before you go, would you like to rate our Customer Service [Customer Feedback: Before you go, would you like to rate our Customer Service - Extremely Dissatisfied] Bot:  Would you like to ? Customer:  Talk to Agent Bot:  Please enter your Phone number Customer:  0509729767            02:52 PM, 13th Apr                     Jassim                    ok           02:52 PM, 13th Apr                   Mais                   Hi Jassim, Good Afternoon. Thank you for contacting Centrepoint. My name is Mais. We would be happy to help you.           02:57 PM, 13th Apr                   Mais                   We can see that you have contacted us regarding your order 9425886817           02:57 PM, 13th Apr                   Mais                   Please be assured as we have now escalated this issue to our store team and they are closely working on this to fix it for you.             02:59 PM, 13th Apr                   Mais                   We will get in touch with you at the soonest we can           02:59 PM, 13th Apr                   Mais                   Is there anything else I can assist you with?           03:00 PM, 13th Apr                   Mais                   It was a pleasure to assist you. Thank you for shopping with Centrepoint.  Have a nice day!           03:05 PM, 13th Apr                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/6055840