Subject: Ticket Assigned - Conversation with BBK
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Thu, 13 Apr 2023 05:09:10 +0000

Hi Mais Hasan,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with BBK BBK                    Hi good morning           08:54 AM, 13th Apr                   Centrepoint UAE whatsapp bot                    Hello, welcome to Centrepoint!?   مرحبًا بك في سنتربوينت            08:54 AM, 13th Apr                   Centrepoint UAE whatsapp bot                    What language do you prefer?   ما هي اللغة التي تفضلها؟             08:54 AM, 13th Apr                     BBK                    English           08:54 AM, 13th Apr                   Centrepoint UAE whatsapp bot                    Hello BBK , what can we help you with today?  ??   لتغيير لغة المحادثة للعربية ، اكتب عربي            08:54 AM, 13th Apr                     BBK                    � Order Status           08:55 AM, 13th Apr                   Centrepoint UAE whatsapp bot                   Please enter your order number to continue.           08:55 AM, 13th Apr                     BBK                    9425701333           08:55 AM, 13th Apr                   Centrepoint UAE whatsapp bot                    Your order is on the way?    Track your order here:   https://www.fareye.co/track.html?com_code=lmc&pm_Id=622&track_page_version=v2&thex=ffffff&only_latest=false&tracking_number=FP041123001996    You can also easily track your order from My Account > Order History.             08:55 AM, 13th Apr                   Centrepoint UAE whatsapp bot                   Before you go, let me know if I helped you with your query ?           08:55 AM, 13th Apr                     BBK                    No           08:55 AM, 13th Apr                   Centrepoint UAE whatsapp bot                   Would you like to ??           08:55 AM, 13th Apr                     BBK                    Talk to Agent           08:55 AM, 13th Apr                   Centrepoint UAE whatsapp bot                   Please enter your email address           08:55 AM, 13th Apr                     BBK                    [email-masked]           08:56 AM, 13th Apr                   Centrepoint UAE whatsapp bot                   Please wait, our agent will be with you shortly. Thanks           08:56 AM, 13th Apr                   Mais                   Hi Kamalb, Good Morning. Thank you for contacting Centrepoint. My name is Mais. We would be happy to help you.           08:58 AM, 13th Apr                   Mais                   We can see that you have contacted us regarding your order 9425701333           08:58 AM, 13th Apr                   Mais                   Sorry for this delay, could you please confirm your contact number and your address?           08:58 AM, 13th Apr                   Mais                   Hi, I'm not getting a response from you. Are we still connected?           09:00 AM, 13th Apr                     BBK                    MOBILE : 0501137562 Address,  Al Maghaweer Stables Gate no 161           09:00 AM, 13th Apr                   Mais                   Please be assured as we have now escalated this issue to our courier team and they are closely working on this to fix it for you.             09:01 AM, 13th Apr                   Mais                   We will get in touch with you and deliver your order as soon as we can.           09:01 AM, 13th Apr                     BBK                    Are they going  deliver my order  today  ??           09:02 AM, 13th Apr                     BBK                    Hi Mais are you  still there   ??           09:04 AM, 13th Apr                   Mais                   We will do our best to deliver your order at the soonest we can.           09:04 AM, 13th Apr                     BBK                    I need that order as soon as possible,  I am leaving uae soon  going for vacation and  it's been 3 days I didn't get my order...           09:06 AM, 13th Apr                   Mais                   Sure, please be assured that we will deliver your items on a priority.           09:06 AM, 13th Apr                     BBK                    Please Mais , do something  to be delivered  my order today   please ?           09:07 AM, 13th Apr                   Mais                   Yes sure, we will do the needful.           09:07 AM, 13th Apr                   Mais                   It was a pleasure to assist you. Thank you for shopping with Centrepoint.  Have a nice day!           09:08 AM, 13th Apr                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/6053107