Subject: Ticket Assigned - Conversation with NaNz
From: Max <[email-masked]>
To: [email-masked]
Date: Thu, 13 Apr 2023 04:27:04 +0000

Hi Mais Hasan,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with NaNz NaNz                    Hello           08:08 AM, 13th Apr                     NaNz                    I didn't not receive my delivery yesterday           08:08 AM, 13th Apr                   Mais                   Hi Nanz, Good Morning. Thank you for contacting Max. My name is Mais. We would be happy to help you.           08:08 AM, 13th Apr                   Mais                   Please accept our full apologies for the inconvenience caused to you and for the delay.           08:08 AM, 13th Apr                     NaNz                    Could you please share the contact person number who has my order           08:08 AM, 13th Apr                   Mais                   Could you please confirm if this is the intended order 9425795522?           08:09 AM, 13th Apr                     NaNz                    Yes           08:10 AM, 13th Apr                     NaNz                    Will I get my order today           08:10 AM, 13th Apr                     NaNz                    I really annoyed with the service           08:11 AM, 13th Apr                   Mais                   Sorry for this delay, could you please confirm your contact number and your address?           08:14 AM, 13th Apr                   Mais                   Hi, I'm not getting a response from you. Are we still connected?           08:17 AM, 13th Apr                     NaNz                    Yes           08:17 AM, 13th Apr                     NaNz                    052 1918539           08:17 AM, 13th Apr                     NaNz                    Al Mansoori 216           08:17 AM, 13th Apr                     NaNz                    Near Joseph Clinic           08:17 AM, 13th Apr                     NaNz                    Al Qusais           08:17 AM, 13th Apr                     NaNz                    Next to Sheik colony           08:18 AM, 13th Apr                   Mais                   Please be assured as we have now escalated this issue to our courier team and they are closely working on this to fix it for you.             08:19 AM, 13th Apr                   Mais                   We will get in touch with you at the soonest we can.           08:19 AM, 13th Apr                   Mais                   Is there anything else I can assist you with?           08:21 AM, 13th Apr                     NaNz                    Yesterday also I got the same reply           08:23 AM, 13th Apr                     NaNz                    I need a quick action           08:23 AM, 13th Apr                   Mais                   Please accept our full apology for the delay, and rest assured that we will do our best to solve this issue and deliver your items at the soonest we can           08:25 AM, 13th Apr                   Mais                   It was a pleasure to assist you. Thank you for shopping with Max.  Have a nice day!           08:26 AM, 13th Apr                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/6053014