Subject: Ticket Assigned - Conversation with Muhammed Afreed
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Thu, 13 Apr 2023 03:20:33 +0000

Hi Mais Hasan,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with Muhammed Afreed Muhammed Afreed                    Bot:  Hi, welcome to Centrepoint Stores ?مرحبًا بك في متاجر سنتربوينت Bot:  Hi Muhammed afreed, what do you need help with? Customer:  ? Returns Process Bot:    Want to return something?   No problem. ? You can do it in 3 easy ways:   1. Request a return online. Simply go to order history in My Account.   2. Drop into one of our nearest stores and hand over your return.   3. Or call us on 800-6927 and our team will arrange a return pickup.   For more details, check out  Returns Process under Help Centre.  Bot:  Before you go, would you like to rate our Customer Service [Customer Feedback: Before you go, would you like to rate our Customer Service - Neither Satisfied or Dissatisfied] Bot:  Would you like to ? Customer:  Talk to Agent            07:11 AM, 13th Apr                     Muhammed Afreed                    Till now nobody has came to pickup my return things           07:12 AM, 13th Apr                     Muhammed Afreed                    Can you please make it little fast., it's my humble request ????           07:13 AM, 13th Apr                   Mais                   Hi Muhammed, Good Morning. Thank you for contacting Centrepoint. My name is Mais. We would be happy to help you.           07:13 AM, 13th Apr                     Muhammed Afreed                    It's for eid outfit           07:13 AM, 13th Apr                   Mais                   Please accept our full apologies for the inconvenience caused to you and for the delay.           07:13 AM, 13th Apr                   Mais                   Please give me a minute to check.           07:13 AM, 13th Apr                   Mais                   We would like to inform you that the return request was created on 10-4-23, and the courier may takes 3-5 working days to collect your items start from the date of creating the return, so please allow us 24 hours and in case your items have not been collected please let us know so that we can do the needful.           07:17 AM, 13th Apr                   Mais                   Is there anything else I can assist you with?           07:18 AM, 13th Apr                   Mais                   It was a pleasure to assist you. Thank you for shopping with Centrepoint.  Have a nice day!           07:20 AM, 13th Apr                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/6052887