Subject: Ticket Assigned - Conversation with Abhinav Shine
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Wed, 12 Apr 2023 06:27:09 +0000

Hi Mais Hasan,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with Abhinav Shine Abhinav Shine                    Bot:  Hi, welcome to Centrepoint Stores ?مرحبًا بك في متاجر سنتربوينت Bot:  Hi Abhinav shine, what do you need help with? Customer:  ? Order Status Bot:  Please enter your order number to continue. Customer:  9425563638 Bot:    Your order is on the way?    Track your order here: https://www.fareye.co/track.html?com_code=lmc&pm_Id=622&track_page_version=v2&thex=ffffff&only_latest=false&tracking_number=FP041023004388     You can also easily track your order from My Account > Order History.   Bot:  Before you go, would you like to rate our Customer Service [Customer Feedback: Before you go, would you like to rate our Customer Service - Neither Satisfied or Dissatisfied] Bot:  Would you like to ? Customer:  Talk to Agent            10:10 AM, 12th Apr                   Mais                   Hi Abhinav, Good Morning. Thank you for contacting Centrepoint. My name is Mais. We would be happy to help you.           10:18 AM, 12th Apr                   Mais                   We can see that you have contacted us regarding your order 9425563638           10:18 AM, 12th Apr                     Abhinav Shine                    Good morning           10:18 AM, 12th Apr                     Abhinav Shine                    I haven’t received my order since 2 days.           10:19 AM, 12th Apr                     Abhinav Shine                    And tracking system is not working properly too.           10:19 AM, 12th Apr                     Abhinav Shine                    Will I receive my package today?           10:19 AM, 12th Apr                   Mais                   Sorry for this delay, could you please confirm your contact number and your address?           10:21 AM, 12th Apr                   Mais                   Hi, I'm not getting a response from you. Are we still connected?           10:22 AM, 12th Apr                     Abhinav Shine                    0559513763           10:23 AM, 12th Apr                     Abhinav Shine                    Bond residence           10:23 AM, 12th Apr                     Abhinav Shine                    International city phase 2 Dubai           10:23 AM, 12th Apr                   Mais                   Please be assured as we have now escalated this issue to our couirer team and they are closely working on this to fix it for you.             10:24 AM, 12th Apr                   Mais                   We will get in touch with you at the soonest we can           10:24 AM, 12th Apr                   Mais                   Is there anything else I can assist you with?           10:25 AM, 12th Apr                     Abhinav Shine                    Nothing else           10:26 AM, 12th Apr                     Abhinav Shine                    Thank you           10:26 AM, 12th Apr                   Mais                   It was a pleasure to assist you. Thank you for shopping with Centrepoint.  Have a nice day!           10:26 AM, 12th Apr                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/6044827