Subject: Ticket Assigned - Conversation with A THU WIN
From: Splash <[email-masked]>
To: [email-masked]
Date: Wed, 12 Apr 2023 05:19:47 +0000

Hi Mais Hasan,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with A THU WIN A THU WIN                    Bot:  Hi, welcome to Splash Fashions?مرحبًا بك في سبلاش Bot:  Hi A THU WIN, what do you need help with? Customer:  ? Order Status Bot:  Please enter your order number to continue. Customer:  9424950145 Bot:    Your order is on the way?    Track your order here: https://www.fareye.co/track.html?com_code=lmc&pm_Id=622&track_page_version=v2&thex=ffffff&only_latest=false&tracking_number=SD010355508     You can also easily track your order from My Account > Order History.   Bot:  Before you go, would you like to rate our Customer Service [Customer Feedback: Before you go, would you like to rate our Customer Service - Neither Satisfied or Dissatisfied] Bot:  Would you like to still talk to one of our agent? Customer:  Yes            09:12 AM, 12th Apr                     A THU WIN                    I'm not redeive yet my order till now.           09:12 AM, 12th Apr                   Mais                   Hi Kothuwin, Good Morning. Thank you for contacting Splash. My name is Mais. We would be happy to help you.           09:13 AM, 12th Apr                     A THU WIN                    I can receive after 6:30 p.m .           09:13 AM, 12th Apr                   Mais                   Sorry for this delay, could you please confirm your contact number and your address?           09:14 AM, 12th Apr                     A THU WIN                    I'm didn't receive yet my order till now.           09:14 AM, 12th Apr                     A THU WIN                    0504957336           09:15 AM, 12th Apr                     A THU WIN                    RAK HOTEL           09:15 AM, 12th Apr                     A THU WIN                    I  can receive after 6:30p.m           09:16 AM, 12th Apr                   Mais                   Please be assured as we have now escalated this issue to our courier team and they are closely working on this to fix it for you.             09:17 AM, 12th Apr                   Mais                   We will get in touch with you at the soonest we can           09:17 AM, 12th Apr                   Mais                   Is there anything else I can assist you with?           09:18 AM, 12th Apr                   Mais                   It was a pleasure to assist you. Thank you for shopping with Splash.  Have a nice day!           09:19 AM, 12th Apr                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/6044573