Subject: Ticket Assigned - Conversation with Nishana Beegum
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Wed, 12 Apr 2023 05:16:39 +0000

Hi Mais Hasan,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with Nishana Beegum Nishana Beegum                    Yes it's correct           09:00 AM, 12th Apr                   Centrepoint UAE whatsapp bot                    Hello, welcome to Centrepoint!?   مرحبًا بك في سنتربوينت            09:00 AM, 12th Apr                   Centrepoint UAE whatsapp bot                    Hello Nishana Beegum , what can we help you with today?  ??   لتغيير لغة المحادثة للعربية ، اكتب عربي            09:00 AM, 12th Apr                     Nishana Beegum                    � Order Status           09:00 AM, 12th Apr                   Centrepoint UAE whatsapp bot                   Please enter your order number to continue.           09:00 AM, 12th Apr                     Nishana Beegum                    9424765797           09:00 AM, 12th Apr                   Centrepoint UAE whatsapp bot                    Your order is on the way?    Track your order here:   https://www.fareye.co/track.html?com_code=lmc&pm_Id=622&track_page_version=v2&thex=ffffff&only_latest=false&tracking_number=SD010342146    You can also easily track your order from My Account > Order History.             09:00 AM, 12th Apr                   Centrepoint UAE whatsapp bot                   Before you go, let me know if I helped you with your query ?           09:00 AM, 12th Apr                     Nishana Beegum                    No           09:01 AM, 12th Apr                   Centrepoint UAE whatsapp bot                   Would you like to ??           09:01 AM, 12th Apr                     Nishana Beegum                    Talk to Agent           09:01 AM, 12th Apr                   Centrepoint UAE whatsapp bot                   Please enter your email address           09:01 AM, 12th Apr                     Nishana Beegum                    [email-masked]           09:01 AM, 12th Apr                   Centrepoint UAE whatsapp bot                   Please wait, our agent will be with you shortly. Thanks           09:01 AM, 12th Apr                     Nishana Beegum                    Ok           09:02 AM, 12th Apr                   Mais                   Hi Nishana, Good Morning. Thank you for contacting Centrepoint. My name is Mais. We would be happy to help you.           09:05 AM, 12th Apr                     Nishana Beegum                    Hi           09:05 AM, 12th Apr                   Mais                   We can see that you have contacted us regarding your order 9424765797           09:05 AM, 12th Apr                   Mais                   Could you please confirm your contact number and your address?           09:05 AM, 12th Apr                     Nishana Beegum                    We didn't get any call           09:06 AM, 12th Apr                     Nishana Beegum                    That's why I contacted you           09:06 AM, 12th Apr                     Nishana Beegum                    Yes its correct           09:06 AM, 12th Apr                   Mais                   Please be assured as we have now escalated this issue to our courier team and they are closely working on this to fix it for you.             09:07 AM, 12th Apr                   Mais                   We will get in touch with you at the soonest we can           09:07 AM, 12th Apr                     Nishana Beegum                    Ok           09:07 AM, 12th Apr                     Nishana Beegum                    When I will receive my order           09:08 AM, 12th Apr                   Mais                   Please allow us the time and we will do our best to deliver your order as soon as we can.           09:08 AM, 12th Apr                     Nishana Beegum                    Ok thank you           09:08 AM, 12th Apr                   Mais                   Is there anything else I can assist you with?           09:10 AM, 12th Apr                     Nishana Beegum                    If I didn't get the things, how can I get refund           09:10 AM, 12th Apr                   Mais                   You can reject the order and it will be canceled then the amount will be refunded.           09:11 AM, 12th Apr                     Nishana Beegum                    Ok           09:12 AM, 12th Apr                     Nishana Beegum                    Anyway iam waiting for your reply about my order           09:12 AM, 12th Apr                   Mais                   It was a pleasure to assist you. Thank you for shopping with Centrepoint.  Have a nice day!           09:16 AM, 12th Apr                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/6044570