Subject: Ticket Assigned - Conversation with Deepak
From: Max <[email-masked]>
To: [email-masked]
Date: Wed, 12 Apr 2023 05:16:10 +0000

Hi Mais Hasan,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with Deepak Deepak                    Hi           09:00 AM, 12th Apr                   Mais                   Hi Deepak, Good Morning=. Thank you for contacting Max. My name is Mais. We would be happy to help you.           09:01 AM, 12th Apr                     Deepak                    Wanted to check the status of order #9425471624           09:01 AM, 12th Apr                     Deepak                    Hi Mais           09:01 AM, 12th Apr                     Deepak                    This order was supplied ti he delivered on Monday, but still there is no update           09:01 AM, 12th Apr                   Mais                   Please accept our full apologies for the inconvenience caused to you and for the delay.           09:02 AM, 12th Apr                   Mais                   Could you please confirm your contact number and your address?           09:02 AM, 12th Apr                     Deepak                    0564081999 is my contact number           09:03 AM, 12th Apr                     Deepak                    302, Al Ghubaiba Building, Al Raffa, Burdubai           09:04 AM, 12th Apr                   Mais                   Pease be assured as we have now escalated this issue to our store team and they are closely working on this to fix it for you.           09:04 AM, 12th Apr                   Mais                   Pease be assured as we have now escalated this issue to our courier team and they are closely working on this to fix it for you.           09:04 AM, 12th Apr                   Mais                   We will get in touch with you at the soonest we can.           09:05 AM, 12th Apr                     Deepak                    By when can you get back?           09:05 AM, 12th Apr                   Mais                   Please allow us 24 hours as a maximum.           09:06 AM, 12th Apr                     Deepak                    Already 48 hours passed from the committed delivery time           09:06 AM, 12th Apr                   Mais                   Please accept our full apology for the delay, we will do our best to solve this issue at the soonest we can.           09:08 AM, 12th Apr                     Deepak                    Ok           09:09 AM, 12th Apr                   Mais                   Is there anything else I can assist you with?           09:10 AM, 12th Apr                     Deepak                    That’s more than enough           09:12 AM, 12th Apr                   Mais                   It was a pleasure to assist you. Thank you for shopping with Max.  Have a nice day!           09:15 AM, 12th Apr                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/6044568