Subject: Ticket Assigned - Conversation with Saritha
From: Splash <[email-masked]>
To: [email-masked]
Date: Wed, 12 Apr 2023 05:15:25 +0000

Hi Mais Hasan,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with Saritha Saritha                    Bot:  Hi, welcome to Splash Fashions?مرحبًا بك في سبلاش Bot:  Hi saritha, what do you need help with? Customer:  ? Returns Process Bot:    Want to return something?   No problem. ? You can do it in 3 easy ways:   1. Request a return online. Simply go to order history in My Account.   2. Drop into one of our nearest stores and hand over your return.   3. Or call us on 8000-1271 and our team will arrange a return pickup.   For more details, check out  Returns Process under Help Centre.  Bot:  Before you go, would you like to rate our Customer Service [Customer Feedback: Before you go, would you like to rate our Customer Service - Extremely Dissatisfied] Bot:  Would you like to still talk to one of our agent? Customer:  Yes            08:57 AM, 12th Apr                   Mais                   Good Morning Saritha, Thank you for contacting Splash. This is Mais, I will be happy to assist you.           08:58 AM, 12th Apr                     Saritha                    Hi           08:58 AM, 12th Apr                   Mais                   We can see that you have contacted us regarding return process, could you please elaborate your query?           08:59 AM, 12th Apr                     Saritha                    I have something return but still that product showing process           08:59 AM, 12th Apr                     Saritha                    Order no 7822727753           09:00 AM, 12th Apr                     Saritha                    I call and inform many times           09:01 AM, 12th Apr                   Mais                   Please share with us the name of the item you want to return so that we can do the needful           09:02 AM, 12th Apr                     Saritha                    Ok           09:03 AM, 12th Apr                     Saritha                    Checked aline skert with button closure and poket           09:05 AM, 12th Apr                     Saritha                    And leopard printed midi           09:06 AM, 12th Apr                     Saritha                    Solid shirt and iconic Lace aline skert           09:07 AM, 12th Apr                     Saritha                    4  piece           09:07 AM, 12th Apr                   Mais                   We would like to inform you that a return request has been created for the products from the order No. 7822727753 dated on 12-4-23 and the items will be received by the transport partner LMG within 3 to 5 working days .           09:10 AM, 12th Apr                   Mais                   Is there anything else I can assist you with?           09:12 AM, 12th Apr                   Mais                   It was a pleasure to assist you. Thank you for shopping with Splash.  Have a nice day!           09:15 AM, 12th Apr                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/6044565