Subject: Ticket Assigned - Conversation with ??
From: Max <[email-masked]>
To: [email-masked]
Date: Wed, 12 Apr 2023 05:14:54 +0000

Hi Mais Hasan,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with ?? ??                             08:55 AM, 12th Apr                     ??                             08:55 AM, 12th Apr                     ??                    Hi Good Morning           08:56 AM, 12th Apr                     ??                    Can you please ensure the delivery of aboce two orders by this afternoon.           08:57 AM, 12th Apr                   Mais                   Hi Amitsh, Good Morning. Thank you for contacting Max. My name is Mais. We would be happy to help you.           08:57 AM, 12th Apr                   Mais                   Please give me a minute to check.           08:57 AM, 12th Apr                     ??                    Please advise on above..           08:57 AM, 12th Apr                     ??                    Ok           08:58 AM, 12th Apr                     ??                    Old order still not received           08:59 AM, 12th Apr                     ??                    New order is scheduled to get delivered today           08:59 AM, 12th Apr                   Mais                   We would like to inform you that the expected date of the order 9426009716 to be ready for collection is 12-4-23, so please allow us the time, knowing that you will receive a message when the order will be ready           09:00 AM, 12th Apr                     ??                    Not yet delivered           09:00 AM, 12th Apr                   Mais                   Kindly note that your order  9426009716  has been placed as click and collect not home delivery, however it will be ready for collection at the soonest, and you will receive a message for the same.           09:01 AM, 12th Apr                     ??                    What about second order           09:02 AM, 12th Apr                     ??                    Thank you, we'll notify you when your order  9425698032 for Quiz Textured Halter Neck Maxi...  is ready for collection from Centrepoint  Al Mankhool.           09:03 AM, 12th Apr                     ??                    Not yet received           09:04 AM, 12th Apr                   Mais                   Regarding the order 9425698032 , please be assured as we have now escalated this issue to our store team and they are closely working on this to fix it for you.             09:04 AM, 12th Apr                   Mais                   We will get in touch with you at the soonest we can           09:04 AM, 12th Apr                     ??                    Noted.. thank you, dear           09:05 AM, 12th Apr                     ??                    Please try to deliver both together at the store so that I can collect both together           09:05 AM, 12th Apr                   Mais                   Sure, we will do our best to process your orders at the soonest we can.           09:06 AM, 12th Apr                     ??                    It's not home delivery as I am living somewhere  nearby the store.           09:06 AM, 12th Apr                     ??                    Thank you           09:06 AM, 12th Apr                   Mais                   Is there anything else I can assist you with?           09:08 AM, 12th Apr                     ??                    No, thank you           09:10 AM, 12th Apr                     ??                    Have a nice day           09:10 AM, 12th Apr                   Mais                   It was a pleasure to assist you. Thank you for shopping with Max.  Have a nice day!           09:14 AM, 12th Apr                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/6044563