Subject: Ticket Assigned - Conversation with Mohammed Munawar
From: Splash <[email-masked]>
To: [email-masked]
Date: Wed, 12 Apr 2023 05:00:45 +0000

Hi Mais Hasan,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with Mohammed Munawar Mohammed Munawar                    Bot:  Hi, welcome to Splash Fashions?مرحبًا بك في سبلاش Bot:  Hi Mohammed munawar, what do you need help with? Customer:  ? Order Status Bot:  Please enter your order number to continue. Customer:  9425333265 Bot:    Your order is on the way?    Track your order here: https://www.fareye.co/track.html?com_code=lmc&pm_Id=622&track_page_version=v2&thex=ffffff&only_latest=false&tracking_number=FP040923004459     You can also easily track your order from My Account > Order History.   Bot:  Before you go, would you like to rate our Customer Service [Customer Feedback: Before you go, would you like to rate our Customer Service - Extremely Dissatisfied] Bot:  Would you like to still talk to one of our agent? Customer:  Yes            08:53 AM, 12th Apr                     Mohammed Munawar                    Good morning           08:54 AM, 12th Apr                   Mais                   Hi Mohammed, Good Morning. Thank you for contacting Splash. My name is Mais. We would be happy to help you.           08:54 AM, 12th Apr                     Mohammed Munawar                    9425333265           08:54 AM, 12th Apr                     Mohammed Munawar                    This is my order number           08:54 AM, 12th Apr                     Mohammed Munawar                    I order on 9th April           08:55 AM, 12th Apr                   Mais                   Please accept our full apologies for the inconvenience caused to you. This is definitely not the experience we wish you had when shopping on our website.           08:55 AM, 12th Apr                     Mohammed Munawar                    Everyday im getting msg that my order  is out for delivery amd its never reach           08:55 AM, 12th Apr                   Mais                   We have checked for you and found via your order tracking number that your order 9425333265 has been out for delivery on 12-4-23 and we hope it will be delivered to you as soon as possible.           08:56 AM, 12th Apr                     Mohammed Munawar                    Sir/maidam           08:56 AM, 12th Apr                     Mohammed Munawar                    Everyday im getting this msg           08:56 AM, 12th Apr                   Mais                   Please allow us this day and in case you did not receive the order, please contact us again so that we can do the needful           08:56 AM, 12th Apr                     Mohammed Munawar                    Out for delivery and it's never reach           08:56 AM, 12th Apr                   Mais                   I totally understand you, and please accept our full apology for the delay           08:57 AM, 12th Apr                   Mais                   Please and kindly allow us the time and we will do the needful           08:57 AM, 12th Apr                     Mohammed Munawar                    Ok lets see           08:57 AM, 12th Apr                     Mohammed Munawar                    Let the day pass today           08:57 AM, 12th Apr                   Mais                   We thank your patience and understanding, we will do our best to deliver your order as soon as we can           08:58 AM, 12th Apr                     Mohammed Munawar                    Thank you for your co-oprartion           08:58 AM, 12th Apr                   Mais                   Is there anything else I can assist you with?           08:59 AM, 12th Apr                   Mais                   It was a pleasure to assist you. Thank you for shopping with Splash.  Have a nice day!           09:00 AM, 12th Apr                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/6044528