Subject: Ticket Assigned - Conversation with Sheikh Tarique Sajjad
From: Splash <[email-masked]>
To: [email-masked]
Date: Wed, 12 Apr 2023 04:43:42 +0000

Hi Mais Hasan,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with Sheikh Tarique Sajjad Sheikh Tarique Sajjad                    Bot:  Hi, welcome to Splash Fashions?مرحبًا بك في سبلاش Bot:  Hi Sheikh Tarique Sajjad, what do you need help with? Customer:  ? Order Status Bot:  Please enter your order number to continue. Customer:  9425502551 Bot:    Your order is on the way?    Track your order here: https://www.fareye.co/track.html?com_code=lmc&pm_Id=622&track_page_version=v2&thex=ffffff&only_latest=false&tracking_number=FC041023003238     You can also easily track your order from My Account > Order History.   Bot:  Before you go, would you like to rate our Customer Service [Customer Feedback: Before you go, would you like to rate our Customer Service - Extremely Dissatisfied] Bot:  Would you like to still talk to one of our agent? Customer:  Yes            08:29 AM, 12th Apr                   Mais                   Hi Sheikh, Good Morning. Thank you for contacting Splash. My name is Mais. We would be happy to help you.           08:30 AM, 12th Apr                     Sheikh Tarique Sajjad                    Hi Mais           08:30 AM, 12th Apr                   Mais                   We can see that you have contacted us regarding your order 9425502551           08:30 AM, 12th Apr                     Sheikh Tarique Sajjad                    I want to say what pathetic service splash provides           08:30 AM, 12th Apr                     Sheikh Tarique Sajjad                             08:31 AM, 12th Apr                   Mais                   Please accept our full apologies for the inconvenience caused to you. This is definitely not the experience we wish you had when shopping on our website.           08:31 AM, 12th Apr                     Sheikh Tarique Sajjad                    Somebody said I'd get it by the morning on 11th today us 12th           08:31 AM, 12th Apr                   Mais                   We have checked for you and found via your order tracking number that your order 9425502551 has been out for delivery on 12-4-23, and we hope it will be delivered to you as soon as possible.           08:31 AM, 12th Apr                     Sheikh Tarique Sajjad                    I cannot ever trust this site           08:31 AM, 12th Apr                   Mais                   Please allow us the time and we will deliver your order as soon as we can.           08:31 AM, 12th Apr                     Sheikh Tarique Sajjad                    Is this a real agent           08:32 AM, 12th Apr                     Sheikh Tarique Sajjad                    Or am I talking to a bot.           08:32 AM, 12th Apr                     Sheikh Tarique Sajjad                             08:33 AM, 12th Apr                     Sheikh Tarique Sajjad                    I have been struggling since two days. I wonder what will happen if there is a scene of refund           08:33 AM, 12th Apr                   Mais                   Kindly note that I am Mais from the customers services, please be assured that we will do our best to deliver your order at the soonest, as your items are already in their way to you and the courier will contact you.           08:33 AM, 12th Apr                     Sheikh Tarique Sajjad                    No response now.  GREAT!!!           08:33 AM, 12th Apr                     Sheikh Tarique Sajjad                    I heard thus the day before yesterday           08:34 AM, 12th Apr                     Sheikh Tarique Sajjad                    Yesterday           08:34 AM, 12th Apr                     Sheikh Tarique Sajjad                    And now again           08:34 AM, 12th Apr                     Sheikh Tarique Sajjad                    Ok. Can you tell me by what time           08:34 AM, 12th Apr                   Mais                   We are really sorry for the delay, we will do our best to sort this issue out at the soonest we can, and please accept our full apology that we are unable to determine a specified time to delivering the order, but you will be contacted by the courier before delivering your items and you can arrange with him.           08:36 AM, 12th Apr                     Sheikh Tarique Sajjad                    Copy past messages.           08:36 AM, 12th Apr                     Sheikh Tarique Sajjad                    ??           08:36 AM, 12th Apr                     Sheikh Tarique Sajjad                    Paste*           08:36 AM, 12th Apr                     Sheikh Tarique Sajjad                    If it doesn't come today. Please cancel the order I won't be recieving it. Thank you for the great response. Have a nice day.           08:38 AM, 12th Apr                   Mais                   Please be assured that we will do our best to deliver your order at the soonest we can, and to raise our quality service in order to meet all your wish.           08:39 AM, 12th Apr                   Mais                   Is there anything else I can assist you with?           08:41 AM, 12th Apr                   Mais                   It was a pleasure to assist you. Thank you for shopping with Splash.  Have a nice day!           08:43 AM, 12th Apr                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/6044482