Subject: Note Added - [#5802555] Order#9583168356 I Warranty Process
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Tue, 11 Apr 2023 14:41:33 +0000

Hi ,    Ankkur Gupta added a note and wants you to have a look.   Ticket URL:  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/5802555    Subject:  Order#9583168356 I Warranty Process   Requester: Qamar Gulshad    Note Content:   <div class="WordSection1">
<div class="MsoNormal"><span style="mso-fareast-language:EN-US">Hi <a id="OWAAMA588D4E19A494A6991449728A5CB6072" href="mailto:[email-masked]" rel="noreferrer">
<span style='font-family:"Calibri",sans-serif;text-decoration:none'>@support cen</span></a>,</span></div>
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<div class="MsoNormal"><span style="mso-fareast-language:EN-US">Is there any image which customer shared.
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<div class="MsoNormal"><span style="mso-fareast-language:EN-US">Based on what evidence we should approve this.</span></div>
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<div class="MsoNormal"><span style="mso-fareast-language:EN-US">Regards,<br>
Ankur</span></div>
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<div>From:<span lang="EN-US"> Centrepoint &lt;[email-masked]&gt;
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<b>Sent:</b> Thursday, 30 March 2023 11:25 AM<br>
<b>To:</b> Ravi Sankar Podiyattillam &lt;[email-masked]&gt;; Christopher Kumar &lt;[email-masked]&gt;; Ankkur Gupta &lt;[email-masked]&gt;<br>
<b>Cc:</b> Escalations Dxbteam &lt;[email-masked]&gt;<br>
<b>Subject:</b> Fwd: [#5802555] - Order#9583168356 I Warranty Process</span>
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<b><i><span style="font-size:13.5pt;color:indianred">CAUTION: External email sender. Use care when clicking on links or opening attachments!
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<div class="MsoNormal"><span style="font-size:10.5pt;font-family:-apple-system;color:#183247">Hi Team,<br>
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Kindly update us on the following issue.</span></div>
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Problem Statement: Quality Issue<br>
Order Date: Aug 22, 2022<br>
Order ID: 9583168356<br>
Tracking ID: 47729091712<br>
Assistance Required: Need Urgent Assistance<br>
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Issue Description: Customer is reporting that "With reference to the subject order number, the fabric of bag has start peeling off".<br>
"Since the bag is still under warranty, therefore please advise how we can move forward to claim the warranty of product'. Kindly check and do needful.<br>
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Regards,</span></div>
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<div class="MsoNormal"><span style="font-size:10.5pt;font-family:-apple-system;color:#183247">Prachi</span></div>
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<span style="font-size:10.5pt;font-family:-apple-system">On Sun, 26 Mar at 12:44 PM
<span class="separator">, Centrepoint &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt; wrote:
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<div class="MsoNormal"><span style="font-size:10.5pt;font-family:-apple-system">Hi Team,<br>
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Kindly update on this concern, customer came back.</span></div>
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Problem Statement: Quality Issue<br>
Order Date: Aug 22, 2022<br>
Order ID: 9583168356<br>
Tracking ID: 47729091712<br>
Assistance Required: Need Urgent Assistance<br>
<br>
Issue Description: Customer is reporting that "With reference to the subject order number, the fabric of bag has start peeling off".<br>
"Since the bag is still under warranty, therefore please advise how we can move forward to claim the warranty of product'. Kindly check and do needful.<br>
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Regards,</span></div>
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<div class="MsoNormal"><span style="font-size:10.5pt;font-family:-apple-system">Riya</span></div>
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</span><span style="font-size:1.0pt;font-family:fdtktid;color:white">5802555:1125156</span><span style="font-size:10.5pt;font-family:-apple-system">
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