Subject: Ticket Assigned - Conversation with Hi
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Tue, 11 Apr 2023 04:57:03 +0000

Hi Mais Hasan,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with Hi Hi                    Bot:  Hi, welcome to Centrepoint Stores ?مرحبًا بك في متاجر سنتربوينت Bot:  Hi Hi, what do you need help with? Customer:  ? Order Status Bot:  Please enter your order number to continue. Customer:  9425477589 Bot:    ? Congrats, your order is Placed   You can easily track your order from My Account > Order History.    During sales, your order may take longer to arrive.  Bot:  Before you go, would you like to rate our Customer Service [Customer Feedback: Before you go, would you like to rate our Customer Service - Neither Satisfied or Dissatisfied] Bot:  Would you like to ? Customer:  Talk to Agent            08:45 AM, 11th Apr                   Mais                   Hi Charmaine, Good Morning. Thank you for contacting Centrepoint. My name is Mais. We would be happy to help you.           08:46 AM, 11th Apr                   Mais                   We can see that you have contacted us regarding your order 9425477589           08:46 AM, 11th Apr                     Hi                    Hi           08:47 AM, 11th Apr                     Hi                    Can u pls make sure my parcel will be deliver today before 4 pm           08:47 AM, 11th Apr                   Mais                   Sorry for this delay, could you please confirm your contact number and your address?           08:47 AM, 11th Apr                     Hi                    0589550605           08:48 AM, 11th Apr                     Hi                    Difc gate village 6 office 402 dubai           08:48 AM, 11th Apr                   Mais                   Please be assured as we have now escalated this issue to our courier team and they are closely working on this to fix it for you.             08:49 AM, 11th Apr                   Mais                   We will get in touch with you at the soonest we can.           08:49 AM, 11th Apr                     Hi                    Yeah they should deliver it tomorrow im not sure if they came bec after 4 i already left the office           08:50 AM, 11th Apr                   Mais                   Yes please allow us the time and we will do the needful           08:51 AM, 11th Apr                     Hi                    How will i know it will be delivered today? No one called me yesterday           08:52 AM, 11th Apr                   Mais                   Kindly note that we will raise the issue to the courier team and you will be contacted and the order will be delivered on a priority           08:52 AM, 11th Apr                     Hi                    okay pls make sure           08:53 AM, 11th Apr                   Mais                   Sure, we will do the needful           08:54 AM, 11th Apr                     Hi                    Thanks           08:54 AM, 11th Apr                   Mais                   Is there anything else I can assist you with?           08:55 AM, 11th Apr                   Mais                   It was a pleasure to assist you. Thank you for shopping with Centrepoint.  Have a nice day!           08:56 AM, 11th Apr                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/6035730