Subject: Ticket Assigned - Conversation with Anum
From: Max <[email-masked]>
To: [email-masked]
Date: Tue, 11 Apr 2023 04:05:11 +0000

Hi Mais Hasan,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with Anum Anum                    Hi i received msg that part of my order is cancelled           07:47 AM, 11th Apr                     Anum                             07:48 AM, 11th Apr                     Anum                    Why cancelled?           07:48 AM, 11th Apr                     Anum                    Still available online           07:48 AM, 11th Apr                     Anum                    But its still available online so why this product has been cancelled without any reason?           07:48 AM, 11th Apr                   Mais                   Hi Anum, Good Morning. Thank you for contacting Max. My name is Mais. We would be happy to help you.           07:52 AM, 11th Apr                   Mais                   Please accept our full apologies for the inconvenience caused to you. This is definitely not the experience we wish you had when sh
 opping on our website.           07:53 AM, 11th Apr                   Mais                   Please give me a minute to check.           07:53 AM, 11th Apr                     Anum                    Yeah sure           07:53 AM, 11th Apr                   Mais                   We really apologize for the inconvenience caused. This is definitely not the experience we want our customers to have when shopping with us, however, please understand that whenever you place an order, all the items you wish to purchase go to our quality team for quality checks to make sure they are in good condition. Good condition to be sent to you.           07:55 AM, 11th Apr                   Mais                   We will also not be happy if you receive bad items in your order, which is why the item is canceled and you receive notice on the same.           07:55 AM, 11th Apr                     Anum                    Then you should also remove it from online by now           07:56 AM, 11th Apr      
              Mais                   Please accept our full apology for this, we will update the stock as soon as we can           08:00 AM, 11th Apr                     Anum                    Ok thanks           08:00 AM, 11th Apr                   Mais                   Is there anything else I can assist you with?           08:00 AM, 11th Apr                     Anum                    Thanks that is all           08:00 AM, 11th Apr                   Mais                   It was a pleasure to assist you. Thank you for shopping with Max.  Have a nice day!           08:04 AM, 11th Apr                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/6035592