Subject: Ticket Assigned - Conversation with ZAinub?
From: Max <[email-masked]>
To: [email-masked]
Date: Tue, 11 Apr 2023 03:09:11 +0000

Hi Mais Hasan,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with ZAinub? ZAinub?                             06:46 AM, 11th Apr                     ZAinub?                    Hi           06:46 AM, 11th Apr                     ZAinub?                    I returned the dress size 6 80Dhs on the above order on 03rd April at Sahara center max stores and requested for Card refund but till now I haven't received the refund           06:48 AM, 11th Apr                   Mais                   Hi Zainab, Good Morning. Thank you for contacting Max. My name is Mais. We would be happy to help you.           06:49 AM, 11th Apr                   Mais                   Please give me a minute to check.           06:49 AM, 11th Apr                   Mais                   Could you please share with us the return invoice?           06:55 AM, 11th Apr                   Mais                   Hi, I'm not getting a response from you. Are we 
 still connected?           06:58 AM, 11th Apr                     ZAinub?                    They didn't give an invoice and informed me that the refund would be processed to same card which I purchased.           06:58 AM, 11th Apr                     ZAinub?                             06:59 AM, 11th Apr                     ZAinub?                    When I collected this item, at the same time returned that Item as well           07:00 AM, 11th Apr                     ZAinub?                    When I collected this order, at the same time i returned the previous order as well           07:01 AM, 11th Apr                   Mais                   Kindly note that if a item is returned at the store, the team gives you a return receipt/invoice           07:02 AM, 11th Apr                   Mais                   If you do not have the same with you, then we are sorry we will not be able to assist you. However, we would request you to please visit the same store and speak to the Mana
 ger there regarding the same.           07:03 AM, 11th Apr                     ZAinub?                    Ok I will go to the store           07:05 AM, 11th Apr                   Mais                   We thank your patience and understanding.           07:05 AM, 11th Apr                   Mais                   Is there anything else I can assist you with?           07:07 AM, 11th Apr                     ZAinub?                    No , thank-you           07:07 AM, 11th Apr                   Mais                   It was a pleasure to assist you. Thank you for shopping with Max,  Have a nice day!           07:08 AM, 11th Apr                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/6035475