Subject: Ticket Assigned - Conversation with A P
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Tue, 11 Apr 2023 02:13:32 +0000

Hi Mais Hasan,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with A P A P                    ?           05:55 AM, 11th Apr                   Centrepoint UAE whatsapp bot                    Hello, welcome to Centrepoint!?   مرحبًا بك في سنتربوينت            05:55 AM, 11th Apr                   Centrepoint UAE whatsapp bot                    Hello A P , what can we help you with today?  ??   لتغيير لغة المحادثة للعربية ، اكتب عربي            05:55 AM, 11th Apr                     A P                    � Order Status           05:55 AM, 11th Apr                   Centrepoint UAE whatsapp bot                   Please enter your order number to continue.           05:55 AM, 11th Apr                     A P                    9425566003           05:56 AM, 11th Apr                   Centrepoint UAE whatsapp bot                    Your order is on the way?    Track your order here:   https://www.fareye.co/track.html?com_code=lmc&pm_Id=622&track_page_version=v2&thex=ffffff&only_latest=false&tracking_number=FP041023004581    You can also easily track your order from My Account > Order History.             05:56 AM, 11th Apr                   Centrepoint UAE whatsapp bot                   Before you go, let me know if I helped you with your query ?           05:56 AM, 11th Apr                     A P                    No           05:56 AM, 11th Apr                   Centrepoint UAE whatsapp bot                   Would you like to ??           05:56 AM, 11th Apr                     A P                    Talk to Agent           05:56 AM, 11th Apr                   Centrepoint UAE whatsapp bot                   Please enter your email address           05:56 AM, 11th Apr                     A P                    [email-masked]           05:56 AM, 11th Apr                   Centrepoint UAE whatsapp bot                   Please wait, our agent will be with you shortly. Thanks           05:56 AM, 11th Apr                   Mais                   Dear customer, Good Morning. Thank you for contacting Centrepoint. My name is Mais. We would be happy to help you.           06:01 AM, 11th Apr                   Mais                   We can see that you have contacted us regarding your order 9425566003           06:01 AM, 11th Apr                     A P                    Yes           06:01 AM, 11th Apr                     A P                    This was supposed to be delivered yesteday, I even called your customer care at 9pm           06:02 AM, 11th Apr                     A P                             06:02 AM, 11th Apr                     A P                    Who also said it will be delivered yesterday           06:02 AM, 11th Apr                   Mais                   Please accept our full apologies for the inconvenience caused to you and for the delay.           06:05 AM, 11th Apr                   Mais                   We would like to inform you that the expected date of the order to be delivered is today in 11-4-23, please allow us this day so that we can deliver your items           06:06 AM, 11th Apr                   Mais                   And in case you did not receive it today, please let us know so that we can do the needful.           06:06 AM, 11th Apr                   Mais                   Knowing that you will be contacted by the courier before delivering the order, so please keep your contact number active so that we can deliver your items as soon as we can.           06:06 AM, 11th Apr                     A P                    Well that’s not good enough I ordered it from you because it says yesterday delivery on your app, I ordered this for an interview today           06:07 AM, 11th Apr                     A P                    Really unhappy about this           06:07 AM, 11th Apr                   Mais                   Please accept our full apology for this delay, we will do our best to deliver your items at the soonest we can           06:09 AM, 11th Apr                     A P                    It’s going to be too late today           06:09 AM, 11th Apr                   Mais                   Please be assured that we will do our best to deliver your items on a priority.           06:10 AM, 11th Apr                   Mais                   Is there anything else I can assist you with?           06:11 AM, 11th Apr                   Mais                   It was a pleasure to assist you. Thank you for shopping with Centrepoint.  Have a nice day!           06:13 AM, 11th Apr                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/6035354