Subject: Ticket Assigned - Conversation with Amy
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Mon, 10 Apr 2023 08:18:49 +0000

Hi Mais Hasan,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with Amy Amy                    Hi           11:56 AM, 10th Apr                   Centrepoint UAE whatsapp bot                    Hello, welcome to Centrepoint!?   مرحبًا بك في سنتربوينت            11:56 AM, 10th Apr                   Centrepoint UAE whatsapp bot                    Hello Amy , what can we help you with today?  ??   لتغيير لغة المحادثة للعربية ، اكتب عربي            11:56 AM, 10th Apr                     Amy                    Where is my order           11:57 AM, 10th Apr                   Centrepoint UAE whatsapp bot                    Hello Amy , what can we help you with today?  ??   لتغيير لغة المحادثة للعربية ، اكتب عربي            11:57 AM, 10th Apr                     Amy                    � Order Status           11:57 AM, 10th Apr                   Centrepoint UAE whatsapp bot                   Please enter your order number to continue.           11:57 AM, 10th Apr                     Amy                    9425326803           11:58 AM, 10th Apr                   Centrepoint UAE whatsapp bot                    Your order is on the way?    Track your order here:   https://www.fareye.co/track.html?com_code=lmc&pm_Id=622&track_page_version=v2&thex=ffffff&only_latest=false&tracking_number=FP040923004406    You can also easily track your order from My Account > Order History.             11:58 AM, 10th Apr                   Centrepoint UAE whatsapp bot                   Before you go, let me know if I helped you with your query ?           11:58 AM, 10th Apr                     Amy                    No           11:58 AM, 10th Apr                   Centrepoint UAE whatsapp bot                   Would you like to ??           11:58 AM, 10th Apr                     Amy                    Main Menu �           11:58 AM, 10th Apr                   Centrepoint UAE whatsapp bot                   Would you like to ??           11:58 AM, 10th Apr                     Amy                    Talk to Agent           11:58 AM, 10th Apr                   Centrepoint UAE whatsapp bot                   Please enter your email address           11:58 AM, 10th Apr                     Amy                    [email-masked]           11:59 AM, 10th Apr                   Centrepoint UAE whatsapp bot                   Please wait, our agent will be with you shortly. Thanks           11:59 AM, 10th Apr                   Mais                   Hi Ameni, Good Morning. Thank you for contacting Centrepoint. My name is Mais. We would be happy to help you.           12:05 PM, 10th Apr                   Mais                   We can see that you have contacted us regarding your order 9425326803           12:08 PM, 10th Apr                   Mais                   Could you please confirm your contact number and your address?           12:08 PM, 10th Apr                     Amy                    Hi           12:08 PM, 10th Apr                     Amy                    Sarab3A Al Barari emirates Accomodation           12:08 PM, 10th Apr                     Amy                    0588188624           12:08 PM, 10th Apr                   Mais                   Please be assured as we have now escalated this issue to our courier team and they are closely working on this to fix it for you.             12:11 PM, 10th Apr                   Mais                   We will get in touch with you at the soonest we can.           12:11 PM, 10th Apr                     Amy                    Thank you for your support           12:11 PM, 10th Apr                     Amy                    But please I need it urgently           12:11 PM, 10th Apr                     Amy                    I’m leaving after tomorrow           12:11 PM, 10th Apr                   Mais                   Please be assured that we will do our best to deliver the order and solve this issue at the soonest we can           12:15 PM, 10th Apr                   Mais                   Is there anything else I can assist you with?           12:17 PM, 10th Apr                   Mais                   It was a pleasure to assist you. Thank you for shopping with Centrepoint.  Have a nice day!           12:18 PM, 10th Apr                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/6028151