Subject: Ticket Assigned - Conversation with Muneeb
From: Splash <[email-masked]>
To: [email-masked]
Date: Mon, 10 Apr 2023 07:10:30 +0000

Hi Mais Hasan,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with Muneeb Muneeb                    Bot:  Hi, welcome to Splash Fashions?مرحبًا بك في سبلاش Bot:  Hi Muneeb, what do you need help with? Customer:  ? Returns Process Bot:    Want to return something?   No problem. ? You can do it in 3 easy ways:   1. Request a return online. Simply go to order history in My Account.   2. Drop into one of our nearest stores and hand over your return.   3. Or call us on 800-775274 and our team will arrange a return pickup.   For more details, check out  Returns Process under Help Centre.  Bot:  Before you go, would you like to rate our Customer Service [Customer Feedback: Before you go, would you like to rate our Customer Service - Extremely Dissatisfied] Bot:  Would you like to still talk to one of our agent? Customer:  Yes            10:56 AM, 10th Apr                     Muneeb                    Is he coming today.           10:56 AM, 10th Apr                     Muneeb                    For pick up           10:57 AM, 10th Apr                     Muneeb                    Waiting for so long.           10:57 AM, 10th Apr                   Mais                   Hi Muneeb, Good Morning. Thank you for contacting Splash. My name is Mais. We would be happy to help you.           11:01 AM, 10th Apr                   Mais                   Please give me a minute to check.           11:01 AM, 10th Apr                   Mais                   We have checked for you and found by your return tracking number RP040723004529 that an attempt will be made to collect the item on 10-4-23 and you will be contacted on 506384833. We hope it will be collected as soon as possible.           11:07 AM, 10th Apr                   Mais                   Is there anything else I can assist you with?           11:08 AM, 10th Apr                   Mais                   It was a pleasure to assist you. Thank you for shopping with Splash.  Have a nice day!           11:10 AM, 10th Apr                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/6027639