Subject: Ticket Assigned - Conversation with S
From: Max <[email-masked]>
To: [email-masked]
Date: Sun, 09 Apr 2023 13:34:51 +0000

Hi Mais Hasan,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with S S                    Hi           05:24 PM, 09th Apr                   Mais                   Dear customer, Good Afternoon. Thank you for contacting Max. My name is Mais. We would be happy to help you.           05:24 PM, 09th Apr                     S                    In application it shows buy one get one offer           05:24 PM, 09th Apr                     S                    But while check out it not show           05:24 PM, 09th Apr                     S                    Plz support           05:24 PM, 09th Apr                     S                             05:25 PM, 09th Apr                   Mais                   We would like to inform you how the offers work:  Buy 1 Get 1: With this offer, you can buy 2 products for the price of 1. Add two products from the offer to the cart and the price of the lower product will not be calculated.           05:25 PM, 09th Apr                   Mais                   Please make sure that all the products you have added to the cart are subject to the offer.           05:25 PM, 09th Apr                     S                             05:25 PM, 09th Apr                     S                    Yes I did same           05:25 PM, 09th Apr                   Mais                   Could you please share with us the links of the items?           05:26 PM, 09th Apr                     S                    This both dress same price but one get one           05:26 PM, 09th Apr                     S                    https://www.maxfashion.com/ae/en/p/165113092           05:26 PM, 09th Apr                     S                    https://www.maxfashion.com/ae/en/p/165042351           05:26 PM, 09th Apr                     S                    Kindly check and support asap           05:27 PM, 09th Apr                   Mais                   Thank you for sharing the order details. Please allow me a moment to check this for you.           05:27 PM, 09th Apr                     S                    Ok           05:27 PM, 09th Apr                   Mais                   Could you please share with us your email?           05:29 PM, 09th Apr                     S                    Any update           05:30 PM, 09th Apr                     S                    [email-masked]           05:30 PM, 09th Apr                   Mais                   Please be assured as we have now escalated this issue to our technical team and they are closely working on this to fix it for you.             05:30 PM, 09th Apr                   Mais                   We will get in touch with you at the soonest we can           05:31 PM, 09th Apr                     S                    There is primo going           05:31 PM, 09th Apr                     S                    I think I will loose it           05:32 PM, 09th Apr                   Mais                   Please allow us the time and we will solve this issue at the soonest we can           05:32 PM, 09th Apr                     S                    Ok           05:33 PM, 09th Apr                   Mais                   Is there anything else I can assist you with?           05:33 PM, 09th Apr                   Mais                   It was a pleasure to assist you. Thank you for shopping with Max.  Have a nice day!           05:34 PM, 09th Apr                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/6022702