Subject: Ticket Assigned - Conversation with Aas
From: Max <[email-masked]>
To: [email-masked]
Date: Sun, 09 Apr 2023 12:40:57 +0000

Hi Mais Hasan,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with Aas Aas                    Hello           04:22 PM, 09th Apr                     Aas                    Still been waiting           04:22 PM, 09th Apr                     Aas                    All day long           04:22 PM, 09th Apr                     Aas                    I havent recv my package           04:22 PM, 09th Apr                     Aas                    He just call us and say           04:22 PM, 09th Apr                     Aas                    We are coming take money out           04:22 PM, 09th Apr                     Aas                    Will waiting all the day           04:23 PM, 09th Apr                     Aas                    We need it thts why we are waiting           04:23 PM, 09th Apr                   Mais                   Good Afternoon Dear Customer, Thank you for contacting Max, This is Mais, I will be happy to ass
 ist you today.           04:25 PM, 09th Apr                   Mais                   Please allow us the time and we will do our best to deliver your order as soon we can           04:26 PM, 09th Apr                     Aas                    Hy           04:26 PM, 09th Apr                     Aas                    We have been waiting all day           04:26 PM, 09th Apr                   Mais                   Knowing that you will be contacted by the courier before delivering the order, so please keep your contact number active so that you can arrange with him to deliver your order at your specified time.           04:26 PM, 09th Apr                     Aas                    We gets up 7 in the morning we get call           04:26 PM, 09th Apr                     Aas                    You know what i am try g to Tell           04:26 PM, 09th Apr                     Aas                    FroM 2 days           04:26 PM, 09th Apr                     Aas                    He is c
 alling me           04:26 PM, 09th Apr                     Aas                    7 am           04:26 PM, 09th Apr                     Aas                    We are coming           04:26 PM, 09th Apr                     Aas                    Get ready with payment           04:27 PM, 09th Apr                     Aas                    We wait all day long           04:27 PM, 09th Apr                     Aas                    They are comimg           04:27 PM, 09th Apr                     Aas                    Ajd then they did not answer the call           04:27 PM, 09th Apr                     Aas                    They dont pick Up the call           04:27 PM, 09th Apr                     Aas                    Is this the way           04:27 PM, 09th Apr                     Aas                    I have talked in morning also with customer sevice           04:27 PM, 09th Apr                     Aas                    Know again           04:27 PM, 09th Apr                 
   Mais                   Please accept our full apology for the delay, and please be assured that we will do our best to deliver your items at the soonest we can           04:29 PM, 09th Apr                     Aas                    This is you guys saying all day long           04:29 PM, 09th Apr                     Aas                    When           04:29 PM, 09th Apr                     Aas                    So why the driver then call me           04:29 PM, 09th Apr                     Aas                    If he cannot come           04:29 PM, 09th Apr                     Aas                    He is not near           04:29 PM, 09th Apr                     Aas                    Why he says we are near 10 mnts away           04:29 PM, 09th Apr                     Aas                    Get ready           04:29 PM, 09th Apr                     Aas                    Why he call us daily           04:30 PM, 09th Apr                     Aas                    If he cannot 
 deliver           04:30 PM, 09th Apr                   Mais                   Please allow us sometime and the courier will contact you and deliver your order successfully.           04:30 PM, 09th Apr                     Aas                    What some time this i ls i have benn told all day long           04:30 PM, 09th Apr                     Aas                    He is coming           04:30 PM, 09th Apr                     Aas                    You people dont have even authority to ask driver           04:30 PM, 09th Apr                     Aas                    Even           04:30 PM, 09th Apr                     Aas                    They have blocked my number           04:31 PM, 09th Apr                     Aas                    Not picking           04:31 PM, 09th Apr                     Aas                    I am really mentally upset           04:31 PM, 09th Apr                     Aas                    I will really put reveiw and make a vlog related to your b
 rand what i have been gone through all things           04:32 PM, 09th Apr                     Aas                    That people never get on this online app trap           04:32 PM, 09th Apr                     Aas                    Waste thier time           04:32 PM, 09th Apr                   Mais                   We can understand your frustration here. Please be assured as we have escalated this issue to our courier team. Our team is working on it. Once we will get any update we will get back to you.           04:35 PM, 09th Apr                     Aas                    This all i have been listening           04:36 PM, 09th Apr                     Aas                    Know i will not text and All this communication           04:37 PM, 09th Apr                     Aas                    But my voice will reach out to platforms and all other           04:37 PM, 09th Apr                     Aas                    What happen when you do shopping from a big brand in UAE    
        04:37 PM, 09th Apr                     Aas                    What are the commitments To thier customers           04:38 PM, 09th Apr                     Aas                    Bye           04:38 PM, 09th Apr                   Mais                   Please accept our full apology for this, we will do our best to raise our quality service and improve our performance in order to meet all your wish.           04:39 PM, 09th Apr                   Mais                   It was a pleasure to assist you. Thank you for shopping with Max.  Have a nice day!           04:40 PM, 09th Apr                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/6022276