Subject: Ticket Assigned - Conversation with $#@^^!¥@
From: Max <[email-masked]>
To: [email-masked]
Date: Sun, 09 Apr 2023 12:39:13 +0000

Hi Mais Hasan,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with $#@^^!¥@ $#@^^!¥@                    Hello           04:24 PM, 09th Apr                     $#@^^!¥@                    I placed an order and amount also got deducted from my card and now I got s message saying my order wasn't processed           04:25 PM, 09th Apr                   Mais                   Dear customer, Good Afternoon. Thank you for contacting Ma. My name is Mais. We would be happy to help you.           04:26 PM, 09th Apr                   Mais                   Dear customer, Good Afternoon. Thank you for contacting Max. My name is Mais. We would be happy to help you.           04:27 PM, 09th Apr                   Mais                   Please give me a minute to check.           04:27 PM, 09th Apr                     $#@^^!¥@                    Ok           04:27 PM, 09th Apr                   Mais                   We sincerely apologize for the inconvenience caused to you however, we have checked and it appears that the following order number: 9425382203 was not placed successfully. Whenever this happens our system tries to capture the payment again automatically, in this case, as we can the payment was captured again and a new order was placed successfully which is: 9425382217   The payment has been captured only once from your account which is for the new successfully placed order.           04:33 PM, 09th Apr                   Mais                   Is there anything else I can assist you with?           04:35 PM, 09th Apr                   Mais                   It was a pleasure to assist you. Thank you for shopping with Max.  Have a nice day!           04:38 PM, 09th Apr                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/6022259