Subject: Ticket Assigned - Conversation with Shruti
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Sun, 09 Apr 2023 11:49:04 +0000

Hi Mais Hasan,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with Shruti Shruti                    Wait           03:33 PM, 09th Apr                   Centrepoint UAE whatsapp bot                    Hello, welcome to Centrepoint!?   مرحبًا بك في سنتربوينت            03:33 PM, 09th Apr                   Centrepoint UAE whatsapp bot                    Hello Shruti , what can we help you with today?  ??   لتغيير لغة المحادثة للعربية ، اكتب عربي            03:33 PM, 09th Apr                     Shruti                    I am sharing           03:33 PM, 09th Apr                   Centrepoint UAE whatsapp bot                    Hello Shruti , what can we help you with today?  ??   لتغيير لغة المحادثة للعربية ، اكتب عربي            03:33 PM, 09th Apr                     Shruti                             03:35 PM, 09th Apr                   Centrepoint UAE whatsapp bot                    Hello Shruti , what can we help you with today?  ??   لتغيير لغة المحادثة للعربية ، اكتب عربي            03:36 PM, 09th Apr                     Shruti                    How can I redeem           03:36 PM, 09th Apr                   Centrepoint UAE whatsapp bot                    Hello Shruti , what can we help you with today?  ??   لتغيير لغة المحادثة للعربية ، اكتب عربي            03:36 PM, 09th Apr                     Shruti                    � Refund Information           03:36 PM, 09th Apr                   Centrepoint UAE whatsapp bot                    Returned some items? Here's how your refund works ?    After we receive your returns, we'll carry out a quality check and initiate your refund, depending on your payment method.   Credit or Debit Card  - Your refund will be credited to your card or bank account.  It may take an extra 4-15 business days to complete the transaction.   PayPal - Your refund will be credited to your PayPal account. It may take an extra 4-15 business days to complete the transaction.   Cash ? - You'll receive a refund to My Credit in your account if you're a registered user, or a Return Voucher if you're a guest user. This will take 4-7 business days.    If your products have been cancelled, this is how your refund works?    Your refund will depend on your payment method.   Credit or Debit Card  - Your refund will be credited to your card or bank account.  It may take an extra 4-15 business days to complete the transaction.   PayPal - Your refund will be credited to your PayPal account. It may take an extra 4-15 business days to complete the transaction.   If your return and refund are taking a little longer, don't worry.?  We just need more time to process your returns during sales.    For more details, go to Returns Process and Returns Policy under Help Centre.            03:36 PM, 09th Apr                   Centrepoint UAE whatsapp bot                   Before you go, let me know if I helped you with your query ?           03:36 PM, 09th Apr                     Shruti                    No           03:36 PM, 09th Apr                   Centrepoint UAE whatsapp bot                   Would you like to ??           03:36 PM, 09th Apr                     Shruti                    Talk to Agent           03:36 PM, 09th Apr                   Centrepoint UAE whatsapp bot                   Please enter your email address           03:36 PM, 09th Apr                     Shruti                    [email-masked]           03:36 PM, 09th Apr                   Centrepoint UAE whatsapp bot                   Please wait, our agent will be with you shortly. Thanks           03:36 PM, 09th Apr                   Mais                   Hi Shurthi, Good Afternoon. Thank you for contacting Centrepoint. My name is Mais. We would be happy to help you.           03:38 PM, 09th Apr                     Shruti                    I received a mail           03:38 PM, 09th Apr                   Mais                   We can see that you have contacted us regarding refund information, could you please elaborate your query?           03:38 PM, 09th Apr                     Shruti                    Regarding my discount           03:38 PM, 09th Apr                     Shruti                    Yes           03:39 PM, 09th Apr                     Shruti                    I received a mail that I have 47aed off on purchase of 300 or more           03:39 PM, 09th Apr                     Shruti                             03:39 PM, 09th Apr                     Shruti                    But when I am trying to purchase something, this amount is not showing anywhere in the app           03:40 PM, 09th Apr                     Shruti                    From where can I get it           03:41 PM, 09th Apr                   Mais                   Kindly note that we are working to provide you with the voucher, and we will get in touch with you and update you with your voucher code which you can use it with your future purchases, so please allow us teh time           03:46 PM, 09th Apr                     Shruti                    Ok           03:46 PM, 09th Apr                     Shruti                    Thanks           03:46 PM, 09th Apr                   Mais                   Is there anything else I can assist you with?           03:48 PM, 09th Apr                     Shruti                    No           03:48 PM, 09th Apr                   Mais                   It was a pleasure to assist you. Thank you for shopping with Centrepoint.  Have a nice day!           03:48 PM, 09th Apr                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/6021862